【职位描述】
Primary Responsibilities主要职责
• Assist with Assistant Talent & Culture Manager for establishing recruitment plan
• Responsible for designing recruitment advertisement (posters, flyers, and digital advertisement, etc.) and managing & advertising vacancies/recruitment events on local recruitment websites/on-line social media (Veryeast, 61hr, 51job, WeChat, Linked-in, livestream etc.) as well as other local and national media advertisements(newspaper, radio, etc.)
• Select Hospitality schools and build the long-term partnership with the selected school as well as assist Learning & Development manager for introducing internship programs
• Represent the Hotel & Residences at local job fairs and Hospitality Schools
• Organize activities related to internship program ( including but not limited to trainee welcome party, communication meeting and farewell party)
• Responsible for managing resumes and inquiries received from external/internal websites, on-line social media (WeChat), phone, fax and walk-in
• Support with the interviews for colleagues, leaders and assistant section managers level and internship applicants
• Assisting with reference checks and processing new hire/internal transfer & promotion approval paperwork
• Initiate offers for both internal and external candidates
• Assist with follow up for non- successful candidates as necessary
• Liaise with Department managers to maintain up to date Job Descriptions
• Responsible for coordinating, promoting and tracking company Talent Scout Referral Program
• Maintaining Accor Talent Acquisition System, Manpower Guide, Monthly In/Out Report and Arrival Report
• Prepare weekly recruitment updates to update Assistant Talent & Culture Manager
• Prepare weekly on boarding report to Colleague Resident Manager, Learning & Development manager and Talent & Culture Team for upcoming Arrivals and Orientation
• Assist and participate in the organization and implementation of hotel employee activities when needed
• Talents may be assigned to other duties in the hotel as and when required by business levels.
• Keep a good manner towards to confidential information related to employee’s personal information, salary & position etc movement
• Provide back-up support when needed other duties as assigned
• 协助人才与文化副经理制定招聘计划。
• 制作招聘广告(海报,宣传页或线上广告等),利用本地招聘网站,线上社交媒体上或其他本地和国内媒体招聘平台(报纸,广播等),管理和宣传岗位空缺及开展招聘活动(最佳东方,成都人才网,51job,微信,领英和直播等平台)。
• 筛选酒店合作院校,并与学校建立长期合作以及协助学习与发展经理介绍实习生项目。
• 在本地招聘会和学校招聘会中介绍酒店及公寓。
• 负责组织实习生相关活动(包括但不限于实习生欢迎会,实习生沟通会,实习生欢送会)。
• 负责管理外部和内部招聘网站,线上社交媒体(微信),电话,传真和来访的候选人的简历和求职咨询。
• 负责员工、主管、分部门副经理级别和实习生求职者的面试。
• 负责候选人背景调查和协助新招聘、员工内部调转和升职等流程。
• 为确认的内部和外部候选人发放录用通知函。
• 未录用的候选人的后续跟进。
• 协助各部门经理更新岗位职责。
• 负责协调、宣传和实施酒店和公寓“人才推荐奖励计划”。
• 管理雅高招聘系统,人员编制,月度招聘和辞职报告。
• 向人才与文化副经理每周更新招聘进展。
• 与员工公寓经理、学习与发展经理以及人才与文化团队更新每周入职名单,以安排入职手续和入职培训。
• 协助并参与酒店员工活动的组织和实施。
• 人才均可能将按照酒店业务水平被安排到酒店的其他岗位所需支援。
• 对人事信息,如员工个人信息,薪资或职位等人事变动信息或文件等保持高度保密。
• 领导安排的其他工作任务。
Knowledge and Experience知识和经验
• Minimum of 3 years’ experience within a hotel or Talent & Culture environment, and minimum 2 years in recruitment role, preferably experience within international luxury hotel
• University/College degree or a formal education in Human Resources Management an asset
• Self-confident, creative, proactive, with ability to prioritize and make effective decisions
• Excellent both written and verbal in English and Mandarin
• Must be dedicated to provide Excellence Guest Service to our internal and external guests
• Highly enthusiastic, positive with excellent personal presentation
• Excellent interpersonal and communication skills, ability to build strong relationships, interact and influence others at all levels of the organization
• Must be able to work well under pressure in a fast paced and constantly changing environment.
• Highly responsible & reliable
• Computer literacy a must, with a strong knowledge of Word, Excel, Word, Outlook and PowerPoint
• 至少3年酒店人才与文化部的经验,至少2年同等岗位的经验,有国际奢华品牌经验者优先。
• 本科或大专学历,具有人力资源教育经历。
• 自信,创新,积极主动,能有效管理工作并作出决定。
• 优秀的书面和口头英语表达能力。
• 始终如一的为内部和外部的客人提供专业的服务。
• 高度热情,积极向上,优秀的个人表达能力。
• 优秀的人际交往及沟通能力,与酒店同事建立良好的关系。
• 必需能够在一个快节奏和环境不断变化的高压力下工作。
• 高度保密并可靠。
• 必须具备计算力能力,如Word, Excel, Word, Outlook和PowerPoint。
Your team and working environment:
Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Willow Stream Spa, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant, a signature Sichuan Chinese restaurant Chang Yi, and our feature restaurant MIKU occupying the top level of the hotel. The hotel opened its door on December 21,
2016.
成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心,地处天府新区的核心区域及成都高新区,毗邻世纪城新国际会展中心,环球中心及天府软件园。
成都棕榈泉费尔蒙酒店设有336间酒店客房,蔚柳溪水疗中心,金尊行政楼层,超过1350平方米的会议及宴会设施,以及一系列的餐饮设施,包含全日制餐厅“食百绚” ,三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”,精品川菜中餐厅“尝艺”,以及位于酒店顶层的“觅”特色餐厅。酒店已于2016年12月21日正式营业。
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
概览:成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心,地处天府新区的核心区域及成都高新区,毗邻世纪城新国际会展中心,环球中心及天府软件园。成都棕榈泉费尔蒙酒店设有336间酒店客房,康体中心,金尊行政楼层,超过1350平方米的会议及宴会设施,以及一系列的餐饮设施,包含全日制餐厅“食百绚” ,三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”,精品川菜中餐厅“尝艺”,以及位于酒店顶层的“觅”特色餐厅。酒店已于2016年12月21日正式营业。关于费尔蒙酒店及度假村费尔蒙酒店及度假村是享誉全球的酒店集团之一,旗下许多酒店都成为了目的地的地标,如伦敦的The Savoy 酒店,纽约的 The Plaza 酒店和上海的费尔蒙和平饭店。我们知道,要想为宾客提供周到的服务,我们首先需要为我们的员工提供良好的待遇。因此,您将在这里发现遍及北美、加勒比海地区、欧洲、非洲、中东和亚太地区的工作机会,并能享受到良好的培训、职业发展、表彰和奖励。我们以公平和尊重的态度对待所有员工。费尔蒙也是社区和环保的领军企业之一,我们推出的对环境负责的环保旅游活动和备受赞誉的绿色合作伙伴计划也为酒店集团博得盛名。 精彩未来,等您开启! Overview: Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park.The hotel features 336 guest rooms, Health Club, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant, a signature Sichuan Chinese restaurant Chang Yi, and our feature restaurant MIKU occupying the top level of the hotel. The hotel opened its door on December 21, 2016.ABOUT FAIRMONT HOTELS & RESORTSFairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. We know that, to offer our guests engaging service, we first need to offer our employees the great. That's why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as great training, career development, recognition and rewards. We treat all colleagues with fairness and dignity. One of community and environmental leaders, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits you!