职位福利
- 五险一金
- 节日礼物
- 技能培训
- 带薪年假
- 岗位晋升
- 员工生日礼物
- 人性化管理
- 管理规范
职位描述
【职位描述】
Primary Responsibilities主要职责
• Consistently provide professional, friendly and attentive service
• Supervise the F&B team to handle all department affairs and ensure service standards are followed
• Maximize revenue by upselling and following budget guidelines
• Handles guest concerns and responds promptly and professionally
• Balance operational and employee needs
• Fully understand all menu items and promotions
• Ensure staff are fully aware of all menu items, ingredients, contents and preparation methods provided by the restaurant
• Follow restaurant policies, procedures and service standards
• Follow all safety and environmental health policies when serving meals
• Other tasks assigned by superior
• 始终如一地提供专业、友好和周到的服务
• 监管餐饮店团队处理部门的一切事务,并确保遵循服务标准
• 通过升档销售并遵循预算指南来最大限度地提高收入
• 处理宾客关注的问题,并迅速专业地作出回应
• 平衡运营和员工需求
• 全面了解所有菜单项和促销活动
• 确保员工全面了解餐饮店提供的所有菜单项、配料、含量和制作方法
• 遵循餐厅政策、流程和服务标准
• 在提供餐饮时须遵循所有安全和环境卫生政策
• 上级主管安排的其它任务
Knowledge and Experience知识和经验
• Leadership experience in the food and beverage field is required
• Proficiency with computers, especially Microsoft applications, is required
• Bachelor/college degree in related field preferred
• Excellent communication and organization skills
• Excellent interpersonal and problem solving skills
• Highly responsible and reliable
• Able to work well in a fast-paced, high-pressure environment
• Able to coordinate work as part of a team
• Ability to concentrate on the needs of guests and remain calm and courteous at all times
• 要求有在餐饮领域的领导经验
• 要求能熟练操作计算机尤其是微软应用程序
• 有相关领域的本科/大专学历者优先
• 出色的沟通和组织能力
• 出色的人际交往和问题处理能力
• 高度负责和可靠
• 能够在节奏快、压力大的环境下出色地完成工作
• 能够作为团队的一员协调工作
• 能够将注意力集中于宾客的需求,在任何时候始终保持冷静和礼貌
Your team and working environment:
Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Willow Stream Spa, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant, a signature Sichuan Chinese restaurant Chang Yi, and our feature restaurant MIKU occupying the top level of the hotel.
成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心,地处天府新区的核心区域及成都高新区,毗邻世纪城新国际会展中心,环球中心及天府软件园。
成都棕榈泉费尔蒙酒店设有336间酒店客房,蔚柳溪水疗中心,金尊行政楼层,超过1350平方米的会议及宴会设施,以及一系列的餐饮设施,包含全日制餐厅“食百绚” ,三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”,精品川菜中餐厅“尝艺”,以及位于酒店顶层的“觅”特色餐厅。
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
其他要求
国际联号工作经历:优先
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公司地址
成都市高新区天府大道中段269号
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