• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 人性化管理
• 管理规范

Primary Responsibilities主要职责
Reporting directly to the Front Office Manager, the responsibilities and essential functions of this position include but are not limited to the following
•	Consistently provide professional, friendly and courteous service
•	Greet guests, check-in and check-out guests, while ensuring that all service standards are met
•	Provide guests with information and assistance regarding hotel facilities
•	Provide appropriate service to each guest who seeks assistance at the reception desk
•	Drive profit growth by recommending premium rooms to guests through upscale sales techniques
•	Follow departmental policies, processes and service standards
•	Follow all security policies  
•	Other tasks assigned by the supervisor
直接汇报上级为前厅部经理，该职位的责任和基本职能包括但不仅限于以下内容： 
•	始终如一地提供专业、友好和周到的服务
•	招呼宾客、登记宾客入住和为宾客结账，同时确保达到全部服务标准
•	悉心为客人提供有关酒店设施的信息，并提供相关帮助
•	为寻求接待台帮助的每位宾客提供相应服务
•	通过升档销售技巧向宾客推荐高档客房，推动利润增长
•	遵循部门政策、流程和服务标准
•	遵循所有安全政策  
•	上级主管安排的其它任务
Knowledge and Experience知识和经验
•	Fluent in English (verbal and written), with other languages preferred
•	Customer related experience preferred
•	PMS experience preferred
•	Proficiency in computer operation, especially Microsoft applications, preferred
•	Must be able to type at a speed of 25 words per minute
•	Must possess professional presentation skills
•	Excellent interpersonal and problem solving skills
•	Highly responsible and reliable
•	Ability to work well in a fast paced, high pressure environment
•	Ability to work as part of a coordinated team
•	Ability to focus on the needs of the guests and remain calm and courteous at all times
•	Fluent in English (verbal and written), with knowledge of other languages preferred
•	英语流利（口头和书面），同时掌握其他语言者优先
•	有客户相关经验者优先
•	有 PMS 经验者优先 
•	能熟练操作计算机尤其是微软应用程序者优先
•	打字速度必须达到每分钟 25 字
•	必须拥有专业的演讲技巧 
•	出色的人际交往和问题处理能力
•	高度负责和可靠
•	能够在节奏快、压力大的环境下出色地完成工作
•	能够作为团队的一员协调工作
•	能够将注意力集中于宾客的需求，在任何时候始终保持冷静和礼貌
•	英语流利（口头和书面），同时掌握其他语言者优先

Your team and working environment:
Palm Springs Hotel Chengdu, Vignette Collection, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant.
洲至奢选成都棕榈泉酒店坐落于棕榈泉国际中心，地处天府新区的核心区域及成都高新区，毗邻世纪城新国际会展中心，环球中心及天府软件园。
酒店设有336间酒店客房，金尊行政楼层，超过1350平方米的会议及宴会设施，以及一系列的餐饮设施，包含全日制餐厅“食百绚” ，三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”。

概览：洲至奢选成都棕榈泉酒店坐落于棕榈泉国际中心，地处天府新区的核心区域及成都高新区，毗邻世纪城新国际会展中心，环球中心及天府软件园和成都SKP。酒店设有336间酒店客房，康体中心，金尊行政楼层，超过1350平方米的会议及宴会设施，以及一系列的餐饮设施，包含全日制餐厅“食百绚” ，三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”。Overview: Palm Springs Hotel Chengdu, Vignette Collection, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park.The hotel features 336 guest rooms, Gold Executive Lounge, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant.