• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 人性化管理
• 管理规范

Primary Responsibilities主要职责
•Flexibility in working hours and ensuring that all key job responsibilities can be completed.
•Must follow all local and internal hotel policies and regulations appropriate to the position.
•Must maintain a discreet and orderly approach to work.
•Billing of guests based on actual consumption and all complete attached information.
•Enter pending payments in the PMS system daily and follow up on all payment discrepancies that do not match the invoice amount.
•File all accounts receivable customers' names alphabetically and keep them up to date.
•Provide timely feedback on guest enquiries and account disputes, including credit card returns, and make account amendments only after verifying the situation and with the approval of the Credit Manager or Finance Manager.
•Assist the Credit Manager with daily credit duties including conducting background checks on credit applications, making collection calls and handling accounts receivable matters.
•Assist with revenue audits to reconcile balances of city pending accounts in the PMS system if required.
•Assist the Credit Manager with the following day-to-day matters.
Conducting background checks on credit applications.
Collections of outstanding accounts.
•Communicate discrepancies and potential problems in bill payments to the Credit Manager in a timely manner.
•Maintain a professional work ethic at all times.
•Complete other tasks as assigned by the DFC and ADFC and Credit Manager in a timely manner.
•	灵活掌握工作时间，并确保能够完成所有主要工作职责。
•	必须遵循所有当地和酒店内部与该岗位相对应的政策法规。
•	必须保持谨慎有序的工作态度。
•	根据实际消费和所有完整附件信息开具客人账单。
•	每天在PMS系统中输入挂账付款，跟踪处理所有与发票金额不一致的付款差异。
•	将所有的应收账款客户的名称按字母排序存档，并及时更新。
•	及时反馈客人的询问和账户纠纷，包括信用卡退回等情况，在核实情况后，在得到信贷经理的认可后，方可进行账务修改。
•	协助信贷经理处理日常信贷工作，包括对信贷申请进行背景调查，打催帐电话和处理应收账款事宜。
•	如果需要的话，协助收入审计核对PMS系统中城市挂账账户的余额。
•	协助信贷经理处理以下日常事宜：
对信贷申请进行背景调查。
催收未付帐款。
•	及时与信贷经理沟通账单付款中的差异和潜在问题。
•	每天清点并核查所有收银员上缴的封包。
•	记录所有每天所收的现金封包，并于酒店PMS系统进行核对，标示出长短款。
•	根据酒店人事变动及时更改备用金保管人，并及时补足收银员备用金。
•	每天制作现金长短款报告，并于月底交于财务副总监。每天记录当天现金长短款日志。
•	每个月，根据酒店的规章制度，抽点所有酒店备用金，并有见证人确认。
•	制作月度备用金盘点记录报表，并及时汇报财务总监差异。
•	制作保管所有酒店签发备用金的记录，并根据需要发放收银员备用金保管箱。
•	保管置换姐妹酒店礼券。
•	制作总出纳报告现金部分，及时向财务副总监汇报现金差异情况。
•	根据相关制度报销酒店内部零星费用。
•	定期协助培训收银员，并帮助解决收银员遇到的现金收银问题。
•	严格遵守酒店的现金管理制度，支票管理制度和内部报销制度。
•	确保在PMS系统中输入外币兑换汇率，并及时将所有外币解缴银行兑换。
•	随时保持专业的工作状态。
•	及时完成财务总监和财务副总监和信贷经理指派的其他任务。

Knowledge and Experience知识和经验
•Relevant work experience required
•Proficiency in computer operation especially Microsoft applications and related computer applications is required  
•Bachelors/tertiary degree in a relevant field preferred
•Excellent communication and organizational skills 
•Excellent interpersonal and problem solving skills
•Highly responsible and reliable
•Ability to work as part of a coordinated team 
•Ability to focus on the needs of the guests and remain calm and courteous at all times Remarks:
In order to support the service standards and operational needs of the Hotel & Residences to its guests, the Hotel & Residences reserves the right to assign duties and tasks to its staff other than those required above.
•	要求具有相关的工作经验
•	要求能熟练操作计算机尤其是微软应用程序和相关计算机应用程序  
•	有相关领域的本科/大专学历者优先
•	出色的沟通和组织能力 
•	出色的人际交往和问题处理能力
•	高度负责和可靠
•	能够作为团队的一员协调工作 
•	能够将注意力集中于宾客的需求，在任何时候始终保持冷静和礼貌


Your team and working environment:
Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Willow Stream Spa, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant, a signature Sichuan Chinese restaurant Chang Yi, and our feature restaurant MIKU occupying the top level of the hotel.
成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心，地处天府新区的核心区域及成都高新区，毗邻世纪城新国际会展中心，环球中心及天府软件园。
成都棕榈泉费尔蒙酒店设有336间酒店客房，蔚柳溪水疗中心，金尊行政楼层，超过1350平方米的会议及宴会设施，以及一系列的餐饮设施，包含全日制餐厅“食百绚” ，三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”，精品川菜中餐厅“尝艺”，以及位于酒店顶层的“觅”特色餐厅。

Note: Customization may be included for any specific local or legislative requirements, such as work permits
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概览：成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心，地处天府新区的核心区域及成都高新区，毗邻世纪城新国际会展中心，环球中心及天府软件园和成都SKP。成都棕榈泉费尔蒙酒店设有336间酒店客房，康体中心，金尊行政楼层，超过1350平方米的会议及宴会设施，以及一系列的餐饮设施，包含全日制餐厅“食百绚” ，三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”。关于费尔蒙酒店及度假村费尔蒙酒店及度假村是享誉全球的酒店集团之一，旗下许多酒店都成为了目的地的地标，如伦敦的The Savoy 酒店，纽约的 The Plaza 酒店和上海的费尔蒙和平饭店。我们知道，要想为宾客提供周到的服务，我们首先需要为我们的员工提供良好的待遇。因此，您将在这里发现遍及北美、加勒比海地区、欧洲、非洲、中东和亚太地区的工作机会，并能享受到良好的培训、职业发展、表彰和奖励。我们以公平和尊重的态度对待所有员工。费尔蒙也是社区和环保的领军企业之一，我们推出的对环境负责的环保旅游活动和备受赞誉的绿色合作伙伴计划也为酒店集团博得盛名。 精彩未来，等您开启！ Overview: Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park.The hotel features 336 guest rooms, Health Club, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant.ABOUT FAIRMONT HOTELS & RESORTSFairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. We know that, to offer our guests engaging service, we first need to offer our employees the great. That's why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as great training, career development, recognition and rewards. We treat all colleagues with fairness and dignity. One of community and environmental leaders, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits you!