• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 人性化管理
• 管理规范

Primary Responsibilities主要职责
•	Provide high-standard catering services in accordance with departmental norms and procedures.
•	Communicate with superiors about difficulties, guest opinions and other relevant information.
•	Establish and maintain good working relationships with other employees.
•	Attend and participate in daily regular meetings and other planned meetings.
•	Attend and participate in planned training courses.
•	Comply with  Hotels Group's personal grooming standards and maintain impeccable attire.
•	Ensure that the following work of the department is ready to serve guests:
Equipment is classified and stored properly; 
Quickly and accurately take and place guests' orders; 
Use trays effectively; Process payments accurately; 
Quickly clean and rearrange work areas; 
Abide by the regulations on alcoholic beverage service, promote drinks and refill for guests regularly;  Provide hot coffee and tea in accordance with standards; 
Handle guest complaints correctly; Store catering inventories in accordance with hotel regulations.
•	Provide 24-hour full-day in-room dining service.
•	Other duties and job qualifications which is assigned by superiors.
•	按照部门的规范和程序提供高标准的餐饮服务
•	与上级领导交流有关疑难，客人意见和其它相关信息
•	与其他员工建立并保持良好的工作关系
•	参加和参与每日的例会和其它计划好的会议
•	参加和参与计划好的培训课程
•	遵守酒店集团的个人仪表仪容规范著装无可挑剔
•	确保部门的以下各项工作就绪为客人提供服务:
设备分类且存放好、快速的为客人写餐单及准确的下餐单、有效的利用托盘、准确的处理付款、快速的清洁工作区和重新布置、遵守酒精饮料服务归定，推销饮料并定时为客人续酒、按规范提供热的咖啡和茶、正确处理客人的投诉、按照酒店的规定存储餐饮存货
•	24小时全日客房送餐服务
•	上级安排的其它职责，职位资格

Knowledge and Experience知识和经验
•	Has to be able to handle confidential information appropriately 
•	Ability to handle multiple tasks simultaneously
•	Ability to prioritize responsibilities 
•	Ability to resolve situations involving guest challenges 
•	Excellent knowledge of Microsoft Word, Excel, Power point and Internet usage
•	Must be fluent in Chinese 
•	English as a second language is an advantage.
•	必须能够妥善处理机密信息。
•	能够同时处理多个任务。
•	能够优先处理责任。 
•	能够解决与客人有关的问题。
•	熟练使用Word，Excel，Power point和互联网。
•	中文流利。
•	英语作为第二语言是一个优势

Your team and working environment:
Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant.
成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心，地处天府新区的核心区域及成都高新区，毗邻世纪城新国际会展中心，环球中心及天府软件园。
成都棕榈泉费尔蒙酒店设有336间酒店客房，金尊行政楼层，超过1350平方米的会议及宴会设施，以及一系列的餐饮设施，包含全日制餐厅“食百绚” ，三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”。

Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

概览：成都棕榈泉费尔蒙酒店坐落于棕榈泉国际中心，地处天府新区的核心区域及成都高新区，毗邻世纪城新国际会展中心，环球中心及天府软件园和成都SKP。成都棕榈泉费尔蒙酒店设有336间酒店客房，康体中心，金尊行政楼层，超过1350平方米的会议及宴会设施，以及一系列的餐饮设施，包含全日制餐厅“食百绚” ，三层楼的酒廊、鸡尾酒吧及特色餐厅“Cube”。关于费尔蒙酒店及度假村费尔蒙酒店及度假村是享誉全球的酒店集团之一，旗下许多酒店都成为了目的地的地标，如伦敦的The Savoy 酒店，纽约的 The Plaza 酒店和上海的费尔蒙和平饭店。我们知道，要想为宾客提供周到的服务，我们首先需要为我们的员工提供良好的待遇。因此，您将在这里发现遍及北美、加勒比海地区、欧洲、非洲、中东和亚太地区的工作机会，并能享受到良好的培训、职业发展、表彰和奖励。我们以公平和尊重的态度对待所有员工。费尔蒙也是社区和环保的领军企业之一，我们推出的对环境负责的环保旅游活动和备受赞誉的绿色合作伙伴计划也为酒店集团博得盛名。 精彩未来，等您开启！ Overview: Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park.The hotel features 336 guest rooms, Health Club, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant.ABOUT FAIRMONT HOTELS & RESORTSFairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. We know that, to offer our guests engaging service, we first need to offer our employees the great. That's why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as great training, career development, recognition and rewards. We treat all colleagues with fairness and dignity. One of community and environmental leaders, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits you!