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- Carefully plans Sales Calls into defined objectives.
- Maintains a detailed knowledge of Hotel facilities, features and services.
- Conducts extensive competitor researches and maintains excellent Product Knowledge of the hotel.
- Ensures systematically and efficiently calls on MICE Accounts within location and reports findings and opportunities to the Associate Director of Sales.
- Pre-qualifies and targets prospects, utilising Delphi database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share.
- Professionally conducts routine telemarketing activities to identify new business opportunities. Follows up sales leads to identify prospect.
- Meets and greets VIP guests upon arrival/ departure.
- Plans and makes Sales trips to the parties concerned which is our current and potential clientele to explore into new business opportunities.
- Entertains and conducts hotel inspections to relevant representatives/ delegates whenever required.
- Establishes strong contacts to source for information in regard to planned and up coming functions/ events.
- Assists Sales Buddy to follow-up on all matters in the absence of Sales Buddy.
- Reviews and constantly seeks Productivity level improvements through the process of “taking work out of the system” (when appropriate) and thorough streamlining of work process.
- Implements all sales action plans related to responsibility areas as outlined in the Marketing plan.
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