• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 帅哥多
• 领导好
• 美女多
• 人性化管理
• 全球免房

Mandarin Oriental Pudong, Shanghai is looking for a Club Lounge Agent to join our Front Office team. 
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resort sand residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the Banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design.
 
About the job
Based at the Mandarin Oriental Pudong, Shanghai within the Front Office Department, The Club Lounge Agent reports to the Club Lounge Manager.
As Club Lounge Agent you will be responsible for the following duties: 
 
The Club Lounge Agent will meet and exceed     guest expectations by providing efficient and courteous Front Desk     services and courteous Club Lounge service. 
As Club Lounge Agent, we expect from you: 
 
Hotel Management School Graduate 
 
Excellent overall communication skills
 
Able to multitask
 
Strong desire to provide excellent guest     service                                
 
Must possess good command of written and     verbal English Language
 
Must possess good command of written and     verbal Mandarin Language
 
Must have basic hotel operation knowledge
 
Our commitment to you 
 
Learning & Development.     Your success is our success. We craft unique learning and development     programmes for various stages in your career so that you grow,     continuously. 
 
MOstay. When you work as hard     as our colleagues do, it’s important to take time off. As a member of the     #MOfamily, you can stay with us wherever you go in the world. The MOstay     programme offers complimentary nights and additionally attractive rates on     rooms for you and your loved ones.
 
Heath & Colleague Wellness.     Finding the right work-life balance is important. Your wellbeing matters     to us. A variety of health benefits and wellness programmes are offered to     all our colleagues, globally (after working for 6 months, you can     enjoy supplementary commercial medical insurance).
 
Competitive salary and benefits     package, providing superior four-person sharing dormitory     with independent     bathroom, independent washing machine and refrigerator, free high-speed Wi     Fi, free gym and shuttle bus.
 
Delicious work     buffet meals     & various team building activities.
 
Support the internal talent     transfer plan of the group worldwide.
We’re Fans.Are you?

上海浦东文华东方酒店正在寻找行政酒廊前台接待加入我们的前厅部团队。
您是精雕细琢的大师吗？您想在一个共同荣耀的团队中茁壮成长，在尽心尽责的同时彰显诚信与尊重吗？您拥有成长思维吗？我们邀请您成为非凡卓越的粉丝。
文华东方作为一家屡获殊荣的酒店集团，也是一些全球知名目的地的最豪华酒店、度假村和住宅的运营者，同时拥有丰富的开发渠道。集团因打造一些全球最受欢迎的酒店、提供受亚洲传统启发的传奇服务，同时代表最前沿的奢华体验，而受到越来越多的认可。
上海浦东文华东方酒店是一家坐落在黄浦江畔的豪华酒店。酒店位于浦东金融区中心，将时尚风范、舒适和服务完美集于一身。我们对酒店的创意餐厅、宁静的水疗中心和现代设计倍感自豪。
关于工作
工作地点位于上海浦东文华东方酒店，在前厅部，行政酒廊前台接待向 行政酒廊经理汇报。
作为 行政酒廊前台接待，您将负责以下职责：
行政酒廊代表需根据人性化服务体验的要求，通过礼貌有效的行政酒廊服务满足并超越客人的期望。包括办理入住，离店，礼宾服务，商务中心，宾客认知和卓越的餐饮服务。
作为 行政酒廊前台接待，我们对您的期望：
 
酒店管理学校毕业
 
出色的沟通技巧
 
有能力处理多项工作和任务
 
乐意为客人提供优质的服务
 
必须拥有良好的中英文口语读写能力
 
拥有基本酒店营运知识
我们对您的承诺
学习与发展。您的成功就是我们的成功。我们为您职业生涯的各个阶段制定独特的学习和发展计划，让您不断成长。
MOstay （同事住宿福利）。当您像我们的同事一样工作非常努力，那么必要的休息是很重要的。作为 #MOfamily（文华东方大家庭）的一员，无论您身在何处，都可以入住我们的酒店。 MOstay 计划为您和您的亲人提供免费住宿和优惠房价。
健康与同事福利。找到正确的工作与生活平衡很重要，您的健康对我们来说意义重大。我们为全球所有同事提供各种健康福利和健康计划（工作6个月后可享有补充商业医疗保险）。
有竞争力的薪酬和福利待遇，提供优越的四人间宿舍，拥有独立卫浴，独立洗衣机和冰箱，免费高速Wi-Fi，免费健身房和上下班班车。
丰富多样兼顾各地口味的美味自助工作餐及精彩纷呈的文娱活动。
支持集团全球范围内的人才内部调转计划。
我们是粉丝。您呢？

凯悦集团多次获评为“全球跨国公司最佳工作场所”及“大中华区最佳工作场所” 上海五角场凯悦酒店为您打造一站式的服务体验。一流的服务，现代舒适的环境， 暖心的关怀和体贴入微的服务是凯悦的待客之道。酒店坐落于城市副中心的五角场商业中心区，紧邻地铁10号线五角场站，毗邻繁华的商业大厦、创新开发区，周边商厦簇拥，著名高等学府林立，各种娱乐设施齐全。酒店拥有306间宽敞舒适的客房。透过每间客房的全景落地窗，您可饱览城市美景，体验无与伦比的五角场风光，尽享旅途的轻松舒适。功能齐全的会议厅配备无线网络和便捷的通信设施，可以满足私人派对或大型商务活动的各类所需。无论您是商务出差，还是休闲旅行，这里都将是您理想之选。前往咖啡厅，尽享全天候的中西式自助美食，亦可选择精致菜单中的国际佳肴；置身摩登优雅的大堂吧，沐浴于充沛的自然光线下，细品诱人的西式小食、醇香鸡尾酒及香槟，为忙碌于城市喧嚣中的您提供了宁静一隅。活力充沛的酒店员工均训练有素，致力奉上专业贴心的高品质服务，以确保您的每次入住无比舒适，享尽完美。上海五角场凯悦酒店诚邀您的加入！酒店地址：上海市杨浦区国定东路88号邮箱地址：careers.Shanghaiwujiaochang.regency@hyatt.com