招聘行李员_郑州希尔顿酒店招聘信息-最佳东方

1.通过专用行李车装卸通道为客人装卸行李。

2.引领客人到房间，介绍酒店及房间的设施设备。快速巡视房间是否存在问题，及时通知相关部门予以解决。

3. 对于客人的需求予以积极快速的回应，提供准确信息，提供租车、旅游向导等服务。

4.将客人行李有序的寄存于指定地点。

5.热情友好的问候客人。能成着冷静的应对各种突发情况。

6.致力于酒店工作，为酒店发展提供创造性的建议，为顾客和整个团队提供高品质服务。

7 在前台和礼宾部的团队中起到积极做用，有效的沟通，确保达到目标。

8..采取必要行动，及时有效的处理顾客的不满，适当的时候告知值班经理或宾客关系经理。回访客人，确保客人对解决方法满意。

9.引入新的荣誉客会会员，确保会员应得利益，为会员提供优质专业的服务。。

10.如有需要，帮助客人拿取行李，确保客人及时办理离店，安排运送，同时欢迎他们再次光临。

11.有条理的安放和储存客人的行李并确保安全。

12.了解酒店周边地区的最新信息，名胜，风景地等，为顾客提供方便。

13.确保礼宾部准确的信息传递，保证酒店和宾客每日包裹邮件的正常收发。

14.接受部门其他合理的任务或要求的安排。

必要的资历要求：

1.能在强压下胜任工作。

2.一定的英语阅读能力确保能获取行李牌上的信息，以及托运行李上的相关信息。

The Hilton Zhengzhou, the first Hilton Hotel in Henan province, is located at Zhengzhou’s main avenue, right between the old and the new Central Business District and part of the City’s well known Manhattan Commercial Complex. 郑州希尔顿酒店是河南省内第一家希尔顿品牌酒店，位于郑州主干交通要道，处于郑州火车站和郑州高铁站中央，城市中央商务区，是卓著声誉的郑州曼哈顿商业综合体的一部分。The hotel enjoys a prime location in the city being only 30 minutes by car away from the Zhengzhou International Airport. Numerous major companies, government offices and the financial district are close by. The close by subway and bus station makes it very convenient to get around town and provides an easy access to the new train station where you can take a high speed train to main cities such as Beijing, Xian, Wuhan, Changsha, Guangzhou and Shenzhen.酒店享有优越的地理位置，驱车30分钟到达郑州国际机场，毗邻大型商业公司及政府机关，信步可达地铁站，轻松通往城市各方向及高铁站，乘坐高铁快速抵到北京、西安、武汉、长沙、广州和深圳。The Hilton Zhengzhou provides 448 spacious guest rooms, 3 tempting onsite dining outlets, 2 business and leisure lounge and bar, over 2,000 sqm of meeting spaces, luxury treatment in the onsite spa and fantastic business and leisure facilities including an excellent health club and a thermal Swimming pool with Jacuzzi.郑州希尔顿酒店拥有448间优雅奢华客房，3个诱人的餐饮场所, 2个商务休闲酒吧，超过2000平米的宴会及会议服务空间，豪华舒适的水疗中心、按摩池以及先进齐全的商务和休闲设施。The Hilton Zhengzhou is owned by Henan Shenglong Real Estate Limited Co., who is also building to open 2 Doubletree by Hilton hotels in Henan province, one in Zhengzhou and another one in Luoyang.郑州希尔顿酒店由河南升龙置业有限公司投资兴建，同时业主公司正在郑州和洛阳投资兴建另外2家希尔顿逸林酒店。Come and join the Hilton Zhengzhou, stay and learn about the corporate citizenship, experience the sophisticated way of service, the stylish environment, create grand career opportunities and bright future with a company which is one of the fastest expanding Hotel companies in China.欢迎加入郑州希尔顿酒店，成为我们的“企业公民”，分享我们的待客哲学，感受我们极富格调的工作环境，和发展最快的酒店管理集团一起成长，开创广阔的就业空间和美好的未来！Hotel official recruitment website 酒店官方招聘网站：http://jobs.hilton.comhttp:/jobs.veryeast.cn/1315702Hilton Zhengzhou does not charge any fee for recruitment activity, pleaseapply access official websites. 郑州希尔顿酒店招聘不收取任何费用，请通过官网网站投递简历！Information released by nonofficial website are illegal, please DO paymore attention! 非官方招聘渠道发布的招聘信息属于侵权行为，请细心辨别！郑州希尔顿酒店官方微信郑州希尔顿酒店官方招聘微信