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1.保持积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或同事进行交流。
2.能够积极的向客人及供应商推荐酒店的服务及设施。
3.熟悉掌握菜单及饮料单上的内容,并可以详细的给客人做出解释。
4..与经理商讨,并做到如何提高对客服务意识,达成一致标准并采取相应的行动。
5.可以根据客人不同的国籍推荐菜单上的食品。
6.熟悉所有餐厅及酒店其他部门的营业时间。
7.检查餐厅当天预定,保证员工能够按照预定准备及正确摆台,做好相应的准备,并能致电确认预定。
8.完成账单检查表以准备餐厅服务。
9.确保所有服务都符合标准。
10.熟悉餐厅每个安全出口,能正确的使用消防器材,并培训员工相关知识的能力。
11.熟练掌握收银程序及考勤流程,主动促销餐厅产品的能力。
必要的资历要求:
1.2年在品牌酒店同岗位工作经验。
2.良好的沟通能力和服务意识。
The Hilton Zhengzhou, the first Hilton Hotel in Henan province, is located at Zhengzhou’s main avenue, right between the old and the new Central Business District and part of the City’s well known Manhattan Commercial Complex. 郑州希尔顿酒店是河南省内第一家希尔顿品牌酒店,位于郑州主干交通要道,处于郑州火车站和郑州高铁站中央,城市中央商务区,是卓著声誉的郑州曼哈顿商业综合体的一部分。The hotel enjoys a prime location in the city being only 30 minutes by car away from the Zhengzhou International Airport. Numerous major companies, government offices and the financial district are close by. The close by subway and bus station makes it very convenient to get around town and provides an easy access to the new train station where you can take a high speed train to main cities such as Beijing, Xian, Wuhan, Changsha, Guangzhou and Shenzhen.酒店享有优越的地理位置,驱车30分钟到达郑州国际机场,毗邻大型商业公司及政府机关,信步可达地铁站,轻松通往城市各方向及高铁站,乘坐高铁快速抵到北京、西安、武汉、长沙、广州和深圳。The Hilton Zhengzhou provides 448 spacious guest rooms, 3 tempting onsite dining outlets, 2 business and leisure lounge and bar, over 2,000 sqm of meeting spaces, luxury treatment in the onsite spa and fantastic business and leisure facilities including an excellent health club and a thermal Swimming pool with Jacuzzi.郑州希尔顿酒店拥有448间优雅奢华客房,3个诱人的餐饮场所, 2个商务休闲酒吧,超过2000平米的宴会及会议服务空间,豪华舒适的水疗中心、按摩池以及先进齐全的商务和休闲设施。The Hilton Zhengzhou is owned by Henan Shenglong Real Estate Limited Co., who is also building to open 2 Doubletree by Hilton hotels in Henan province, one in Zhengzhou and another one in Luoyang.郑州希尔顿酒店由河南升龙置业有限公司投资兴建,同时业主公司正在郑州和洛阳投资兴建另外2家希尔顿逸林酒店。Come and join the Hilton Zhengzhou, stay and learn about the corporate citizenship, experience the sophisticated way of service, the stylish environment, create grand career opportunities and bright future with a company which is one of the fastest expanding Hotel companies in China.欢迎加入郑州希尔顿酒店,成为我们的“企业公民”,分享我们的待客哲学,感受我们极富格调的工作环境,和发展最快的酒店管理集团一起成长,开创广阔的就业空间和美好的未来!Hotel official recruitment website 酒店官方招聘网站:http://jobs.hilton.comhttp:/jobs.veryeast.cn/1315702Hilton Zhengzhou does not charge any fee for recruitment activity, pleaseapply access official websites. 郑州希尔顿酒店招聘不收取任何费用,请通过官网网站投递简历!Information released by nonofficial website are illegal, please DO paymore attention! 非官方招聘渠道发布的招聘信息属于侵权行为,请细心辨别! 郑州希尔顿酒店官方微信 郑州希尔顿酒店官方招聘微信