主要职责
·Efficiency of guest service process.Accuracy in fulfilling of guest requests.
持续对客服务的效率性。保证满足客人需求的准确性
·Knowledgeable about all events andinformation of the immediate and surrounding area, while maintaining a libraryof relevant information.熟知酒店周边区域所有各项活动和信息,并实时更新的信息资料库。
·Ensure the efficient and prompt handling anddelivery of all messages, facsimiles and parcels throughout the hotel.确保酒店内所有信件、传真和包裹都能被有效并及时的处理和交付。
·Coordinates all transportationrequirements for the guests and other operation departments whenever needed.协调客人和其他营运部门对交通工具的需求。
·Management of work safety and guest information data safety.保证工作安全和客人信息安全。
Knowledge and Experience知识和经验
Diploma or Degree preferably in hospitality or related field
酒店管理或相关专业的本科或专科学历
Minimum one (1) years relevantexperience in a similar position in a renown international hotel brand
在知名国际酒店内从事至少一年类似岗位的经验
Good oral and written skills in Mandarin and English
优秀的中英文听说读写能力
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The Pullman Kaifeng Jianye is a lake setting city resort with 186 rooms, including 2 stylish restaurants, 1 lobby lounge, café & bar, 1 ballroom with 1000sqm, 4 meeting rooms, fitness center, SPA, indoor swimming pool. The hotel is strategically located in the old town within the Ancient City Wall, and close to the well-known Millennium City Park. Kaifeng is 60km from Zhengzhou and 45km from the Zhengzhou Airport.开封建业铂尔曼酒店是一家园林湖景度假型酒店,拥有186间客房,2个时尚餐厅,1个大堂吧,1个酒吧,1个1000平方米的宴会厅,4个会议室,健身中心,水疗中心和室内游泳馆。酒店地理位置优越,坐落于古城墙内,毗邻著名景点清明上河园。距离省会郑州60公里,距离新郑国际机场仅需45分钟的车程。We’ll do our best to create a better and better atmosphere to learn and grow, to build a stage for our associates to show their talents. We would like to invite you to join us to develop your career with us. Your smile, your future!我们深信员工才是酒店获得成功的关键,我们不断地努力为员工创造良好的工作和学习环境,为每一位员工创造舞台来施展各自的才华。我们诚邀热爱酒店行业的您加入开封建业铂尔曼酒店与我们一起笑拥未来。我们为您提供:1、具有竞争力的薪资2、免费的员工餐厅、一日四餐3、每周双休、享受国家法定节假日及带薪年假4、入职缴纳五险一金5、享受雅高全球酒店员工价及建业员工价住房用餐6、丰富多彩的员工活动7、雅高全球旗下酒店内部调动及职业发展机会