Primary Responsibilities主要职责
根据品牌建设及精神所述,秉承以客为先的宗旨,主动及时关注意客人的需求。
向客人展示优质个性化服务。
定期市场调查,负责健身中心会员销售,制定并完成会员销售计划。
· Interview, train and evaluate the Fitness Center& Spa team
负责健身中心和水疗人才的面试、培训和评估。
工作中灵活变通,反应敏捷,能果断地根据具体情况而改变工作要求。
· Involve in and work onthe maintenance plan of facilities, sign the maintenance contract with thesupplied if necessary
参与并制定设备的维护保养计划,必要时和设备供应商签订维保合同。
· Watch on the efficiency and profit of Health Cluband Spa, find out the problem and report to the Director of Operations todiscuss and settle the problems, provide related information to the seniormanagement
负责健身中心和水疗运营的效率和收益性,发现问题并与营运总监汇报讨论改进和解决问题,并为管理层提供有关信息。
鼓励并激发人才,促使人才提高工作效率和积极性。
· Possess knowledge about all aspect of SPA and thefacility to ensure guests are provided with accurate information, and inquiries are respondedto with complete details.
掌握水疗和设施各方面的知识信息,以确保为客人提供信息,及完整详细地回应客人询问。
负责物品的管理领用,存货及盘点,有效节约所有的部门相关物资及资产的使用。
· Ensures that Brand Standards are met or exceeded atall times, in the spa and fitness center all areas designed for well-being activities.
确保任何时候在水疗中心、健身中心所有区域内人才自身行为需符合酒店品牌标准或做得更好
· Development good relationship with hotel guests andHealth Club members, help them select proper gym instructor and work out theexercise plan
发展与酒店客人、会员的良好的关系,为会员选择健身课教练并制定课程计划。
· Maintains current CPR, First Aid certifications,attends health & safety courses
具备心肺复苏证书,急救证书,参加健康和安全课程。
· To ensure that all shortfalls in terms of overallappearance, maintenance, hygiene and safety are addressed with the help ofrelevant departments if needed.
必要时确保相关部门协助解决整体外观,维修,卫生及安全等问题。
Knowledge and Experience知识和经验
· Certified in first-aid training courses and swimming life-saving certificate
通过急救培训课程认证及专业游泳救生证
熟练掌握各种办公软件,独立开发培训资料
· Proficient in Mandarin (verbal and written) with fluent English communicationskills.
普通话说写能力熟练,流利的英文交流能力
掌握丰富的水疗服务、健身知识及水疗产品信息
· Demonstrated ability to interact with guests,employees and third parties that reflects highly on the hotel, then brand andthe Company.
具有能代表酒店,与客人,人才及第三方之间沟通的能力。
· At least 5 years workingexperience in international five-star hotel including 2 years working experience as a fitness center or SPAmanager experience.
至少五年以上国际五星级酒店工作经验,包括2年健身及水疗中心经理工作经验
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The Pullman Kaifeng Jianye is a lake setting city resort with 186 rooms, including 2 stylish restaurants, 1 lobby lounge, café & bar, 1 ballroom with 1000sqm, 4 meeting rooms, fitness center, SPA, indoor swimming pool. The hotel is strategically located in the old town within the Ancient City Wall, and close to the well-known Millennium City Park. Kaifeng is 60km from Zhengzhou and 45km from the Zhengzhou Airport.开封建业铂尔曼酒店是一家园林湖景度假型酒店,拥有186间客房,2个时尚餐厅,1个大堂吧,1个酒吧,1个1000平方米的宴会厅,4个会议室,健身中心,水疗中心和室内游泳馆。酒店地理位置优越,坐落于古城墙内,毗邻著名景点清明上河园。距离省会郑州60公里,距离新郑国际机场仅需45分钟的车程。We’ll do our best to create a better and better atmosphere to learn and grow, to build a stage for our associates to show their talents. We would like to invite you to join us to develop your career with us. Your smile, your future!我们深信员工才是酒店获得成功的关键,我们不断地努力为员工创造良好的工作和学习环境,为每一位员工创造舞台来施展各自的才华。我们诚邀热爱酒店行业的您加入开封建业铂尔曼酒店与我们一起笑拥未来。我们为您提供:1、具有竞争力的薪资2、免费的员工餐厅、一日四餐3、每周双休、享受国家法定节假日及带薪年假4、入职缴纳五险一金5、享受雅高全球酒店员工价及建业员工价住房用餐6、丰富多彩的员工活动7、雅高全球旗下酒店内部调动及职业发展机会