人事与文化部总监/经理 Director of P&C / Manager
9千-2万
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发布于 05-29
人事与文化部总监/经理 Director of P&C / Manager
9千-2万
开封-龙亭区 | 10年以上 | 大专 | 提供食宿 | 招1人
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职位描述

Primary Responsibilities主要职责

· Identify the industry trends of human resources development and formulates hotel Human Resource planning to cope with the requirement of hotel operation.

了解本行业人力资源发展的情况,制定与酒店经营需要相符合的人力资源计划。

· Formulates and updates policies, procedures and standards on recruitment, training and human resources management, and make sure its implementation.

制定并及时更新招聘、培训、人力资源管理的政策、操作程序和标准,确保其实施。

· Make out salary range for each position according to the market and hotel situation, and submit salary adjustment proposal if need.

根据市场行情和酒店实际,制订各职位的工资幅度。如有需要,提出工资调整的方案。

· Plans annual budget for manpower, talent benefits and training, and submit for approval.

制定年度的人力费用、人才福利及培训预算,并提交审批

· Conducts and annual evaluation for all talent, review appraisals and follow up any particulars for further actions.

组织人才的年度评估,并做好评估的后续跟进工作。

· Be responsible for all talent activities as to the positive moral of talent.

负责所有的人才活动,注重调动人才的积极性。

· Coordinate talent relation, handle discipline talent case and talent grievances, deal with labor dispute.

协调人才关系,处理人才违纪事件和人才申诉,处理劳资纠纷。

· Submit the annual Learning & Development program to General Manager as per hotel Learning and Development needs, and monitor its implementation.

根据酒店学习与发展需求,向总经理递交年度学习与发展计划,并监管其实施。

· Ensure maximum talent productivity through advising on matters of organization design and development and by implementing effective Hotel Learning & Development plans.

通过合理的机构设置和人员配置及实施有效的学习与发展计划,实现劳动效率。

· Provide leadership to P&C team for implementing all routine work of Human Resource Department.

领导人事与文化部团队做好部门的日常工作。

· Have a good knowledge of current and newly published PRC and local laws as they pertain to the P&C function in order to ensure compliance in a timely manner.

了解国家及地方现行的和新的劳动法律法规,确保其在人事与文化部工作中的及时贯彻和执行。

· To ensure that all Human Resources forms/reports to be forwarded to Corporate HR Department are submitted accurately and promptly.

确保所有交给集团的表格/报告准确和及时。

· Provide guidance and expertise to talents, supervisors and department heads in the management of the total human resources of the organization in a positive, flexible, and competent manner.

积极为酒店人才、主管和部门经理在人力资源管理方面提供指导和专业性意见。

· Other work assigned by hotel General Manager

总经理交办的其他工作.

· Interacts in a positive way with other departments to ensure a perfect guest experience.

与其它部门进行有效地互相配合以确保客人的体验。

· Measures talent satisfaction through surveys, round tables with team members.

通过调查、圆桌会议等方式衡量人才敬业度。

· Supports operations and assists in achieving team member and guest satisfaction goals.

支持运作和帮助团队成员实现客人满意度的目标。

· Anticipates and addresses talent relations matters, responds timely to talent inquiries and is proactive in promoting team member satisfaction.

了解人才关系,总是及时回应人才的咨询和积极推进团队成员敬业度。

· Develop a recruitment/selection strategy and mobility process.

制定招聘、挑选策略、人才流动程序。

· Encourages the development of talents to achieve their highest potential.

鼓励人才发展,激发他们的潜能。

· Creates and implements an integration and training strategy that brings efficiency to talent performance,

建立和实行整体的培训战略有效提升人才表现。

· Coach management on handling and resolving performance issues in the hotel.

指导管理人员处理和解决人才工作表现事宜。

· Manages and implements the performance appraisal review system.

管理和实行工作表现评估系统。

· Is an integral part of the business team, attends all scheduled meetings and contributes actively with proper preparation.

是构成一个完整的商业团队的必须部分,参加所有的计划性会议,进行适当的准备并提供积极的意见。

· Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental talents/managers according to Accor and company standards.

根据酒店标准,对部门人才/经理进行面试,选择,培训,评估,指导,咨询及纪律管理。

· Effectively communicates with team members.

与酒店团队成员进行有效地沟通。

· Be an inspiration to all hotel talent to achieve levels of performance.

激励全酒店人才达到酒店的工作表现。

· Ensures compliance with local health and safety regulations.

确保依从当地健康和安全规定。

· Must be an example of the Accor Values, brand standards, and a champion of grooming and appearance guidelines.

遵循雅高价值观、品牌标准的榜样,酒店人才仪容仪表和行为标准的指导人。


Knowledge and Experience知识和经验

· Education Background学历要求

Ø Major Requirement专业要求

Hotel Management/Tourism Management/Others, with oversea study background is preferred.

酒店管理/旅游管理以外的其他专业,有海外留学背景优先考虑

Ø Academic Requirement学历要求

College and above, with master degree is preferred.

大学专科及以上学历,研究生硕士优先考虑

· Professional Certificates职称/执业资格

With Human Resources Management Level 2 and above, Psychology Consultant Certificate or others is preferred.

有人力资源管理师二级及以上证书、国家心理咨询师证书优先考虑

· Working Length工作年限

Ø Hotel Industry Working Experience

酒店业从业经历

At least 10 years and above working experience

至少10年以上酒店业经历

Ø Human Resources Management Working Experience

Ø 人力资源管理经历

At least 5 years and above working experience

至少5年以上管理经验

Ø Equivalent Position Working Experience

同等岗位经历

At least 2 years and above

至少2年以上

Ø Be familiar with the HR working procedure of high star hotel.

熟悉高星级酒店人力资源管理的操作规程

Ø Fluent English of both oral and written, and good capability of Chinese.

英语口语及书写均流利,并有良好的中文表达能力

Ø With strong capability of communication, coordination and management

具有较强的沟通、协调和管理能力

Ø Familiar with the relevant labor laws, regulations or policies of the national and the city.

熟悉国家和地区的劳动法律法规和政策

Ø Honest and fair in handling things, and good at communication with talent

为人正直,处事公正,有亲和力,善于与人才的沟通

Ø Well complete each work task designated at the above Job Responsibility

能较好完成上述工作职责规定的各项任务

其他要求
国际联号工作经历:优先
语言能力:英语-熟练
计算机能力:熟练
年龄要求:30-45岁
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公司地址
开封市龙亭区龙亭北路16号(铂尔曼酒店)
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
The Pullman Kaifeng Jianye is a lake setting city resort with 186 rooms, including 2 stylish restaurants, 1 lobby lounge, café & bar, 1 ballroom with 1000sqm, 4 meeting rooms, fitness center, SPA, indoor swimming pool. The hotel is strategically located in the old town within the Ancient City Wall, and close to the well-known Millennium City Park. Kaifeng is 60km from Zhengzhou and 45km from the Zhengzhou Airport.开封建业铂尔曼酒店是一家园林湖景度假型酒店,拥有186间客房,2个时尚餐厅,1个大堂吧,1个酒吧,1个1000平方米的宴会厅,4个会议室,健身中心,水疗中心和室内游泳馆。酒店地理位置优越,坐落于古城墙内,毗邻著名景点清明上河园。距离省会郑州60公里,距离新郑国际机场仅需45分钟的车程。We’ll do our best to create a better and better atmosphere to learn and grow, to build a stage for our associates to show their talents. We would like to invite you to join us to develop your career with us. Your smile, your future!我们深信员工才是酒店获得成功的关键,我们不断地努力为员工创造良好的工作和学习环境,为每一位员工创造舞台来施展各自的才华。我们诚邀热爱酒店行业的您加入开封建业铂尔曼酒店与我们一起笑拥未来。我们为您提供:1、具有竞争力的薪资2、免费的员工餐厅、一日四餐3、每周双休、享受国家法定节假日及带薪年假4、入职缴纳五险一金5、享受雅高全球酒店员工价及建业员工价住房用餐6、丰富多彩的员工活动7、雅高全球旗下酒店内部调动及职业发展机会
开封市龙亭区龙亭北路16号(铂尔曼酒店)
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