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Ensure proper coordination with kitchen and bar on daily or monthly specials and promotions: possesses sound knowledge of food & beverage, up selling and availability of menu items
与厨房及酒吧协调好每天及每月的推荐菜及酒水,熟练掌握本部的菜肴及洒水,高档菜及菜单上的内容
Performs all duties as assigned by management
及时完成酒店管理层所布置的所有工作
Responsible for staff scheduling and payroll cost to ensure adequate coverage according to established practices and maximize on labor potential; Plans work assignments based on room occupancy forecast, Event orders and VIP list. Adjust schedules to meet emergencies, coordinates with other managers regarding emergency staffing
负责员工的工作安排及工资成本,以确保足够的人员完成工作,最大限度的利用现有的劳动力。根据预测、宴会预定及重要客人的人数来安排工作。如遇到紧急情况,要做好相应地改动,并与其它经理协调好工作
Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference
做好销售,客人投诉、解决办法及相关人员、设备的记录
Maintains established par stock for operating supplies to ensure smooth operation
要保持足够的存货以确保本部的正常运营
Make frequent suggestions to Management in reference to improvement of general operation, F&B promotions, cost control and profitability
给领导提出建议,以提高工作效率,促进销售,并达到增源节支的目的
Establishes control procedures for reconciliation of Cashiering before and after service
建立收银调节控制程序,在服务前后,要按此程序来工作
Completes weekly restaurant inspection; checks overall restaurant appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance request as necessary
每周要检查一次餐厅,包括餐厅的外观、灯饰、家具及其它设备。如果需要,填写维修申请单
Participates in the planning of menus & beverage lists
参与菜单、酒水单的制定及定价
Responsible for holding daily briefings and monthly communication meetings to discuss various aspects of food service and preparation with employees
负责每天的晨会及每月的交流会,在会议中讨论服务及准备工作等方面的问题
Implements and enforces safety regulations and house rules
加强安全及内部的规章制度
Attends to guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures
关注客人对饭菜及服务的投诉、要求和需求,并立即采取有效措施
Be familiar with changes and trends in the competition and the market place
熟悉市场及竞争的趋向及变化
Pullman, vibrant hotels for cosmopolitan travelers铂尔曼酒店,为国际客人提供悦动体验Pullman offers upscale hotels for cosmopolitan travelers in regional and international capitals around the world.铂尔曼为具有国际视野的旅行者在全球各大区域与国际都会中提供高端的现代酒店。Pullman hotels are recognized for welcoming and engaging hospitality, providing personalized service and innovative technologies including the “Co-Meeting” concept which ensures flawless success for meetings and events. Technological innovation, world-class food & beverage and intelligent, thoughtful service reflect Pullman’s position as an international benchmark of 5-star hospitality.铂尔曼酒店热情而迷人的氛围备受推崇,包括“创新会议”概念在内的个性化服务与先进科技确保任何会议与活动都完满成功。科技创新、世界级餐饮和聪颖又周到的服务无不反映出铂尔曼作为国际五星级酒店的基准定位。The Pullman Kaifeng Jianye is a lake setting city resort with 186 rooms, including 2 stylish restaurants, 1 lobby lounge, café & bar, 1 ballroom with 1000sqm, 4 meeting rooms, fitness center, SPA, indoor swimming pool. The hotel is strategically located in the old town within the Ancient City Wall, and close to the well-known Millennium City Park. Kaifeng is 60km from Zhengzhou and 45km from the Zhengzhou Airport. Pullman Kaifeng Jianye is scheduled to open in Oct 2015.开封建业铂尔曼酒店是一家园林湖景度假型酒店,拥有186间客房,2个时尚餐厅,1个大堂吧,1个酒吧,1个1000平方米的宴会厅,4个会议室,健身中心,水疗中心和室内游泳馆。酒店地理位置优越,坐落于古城墙内,毗邻著名景点清明上河园。距离省会郑州60公里,距离新郑国际机场仅需45分钟的车程。开封建业铂尔曼酒店预计2015年10月份盛大开幕。“Your smile, Your future”, in Pullman hotels, our top priority is to put a smile on our customers’ and associates’ faces every day. We always believe that it is our associates who make us succeed. So we’ll do our best to create a better and better atmosphere to learn and grow, to build a stage for our associates to show their talents. We would like to invite you to join us to develop your career with us. Your smile, your future!铂尔曼提倡“笑拥未来”,让我们的客人和员工脸上每一天都洋溢着微笑是我们的首要任务。我们深信员工才是酒店获得成功的关键,我们不断地努力为员工创造良好的工作和学习环境,为每一位员工创造舞台来施展各自的才华。我们诚邀热爱酒店行业的您加入开封建业铂尔曼酒店与我们一起笑拥未来。