招聘Receptionist前台接待_开封建业铂尔曼酒店招聘信息-最佳东方

岗位职责

· Efficiency of check in/check out process, accuracy in retrieval of guest data and billing

保证客人入住及离店手续的效率性，同时保证客人信息与账目的准确性。

· Honesty to all accounting procedures is adhered to throughout the department, including monitoring guest balance and city ledger accounts.

诚信的保证在部门工作中严格执行酒店所有财务制度。

·Maintaining good customer relationship. Implement for the provision of friendly and efficient service to all guests.

与客人建立并保持良好的关系。负责提供给客人友善、有效的服务。

·Knowledgeable about all events and information of the immediate and surrounding area, provide an efficient and accurately information to guest when guest inquired.

熟知酒店周边区域所有各项活动和信息，并在客人询问时，高效和准确的回复客人。

·Implement on daily upsell goal and member enrollment goal.

完成每日房间房间销售升级和雅高心悦界会员招募的目标。

·Complies with all hotel policies relating to Front Office, such as room key police, etc.

遵守酒店关于前厅部的所有制度，例如钥匙管理制度等。

·Ensures high standards of personal presentation & grooming.

始终维持高标准的个人形象和仪容仪表。

岗位要求

·Diploma or Degree preferably in hospitality or related field

酒店管理或相关专业的本科或专科学历

·Minimum One (1) years relevant experience in a similar position in a renowned international hotel brand

在知名国际酒店内从事至少一年年类似岗位的经验

·PMS and Office software knowledge

熟悉并掌握Opera酒店管理系统和各类办公软件

·Excellent oral and written skills in Mandarin and English

优秀的中英文听说读写能力

·Excellent interpersonal & communication skills

优秀的人际关系和沟通能力

·Service oriented with an eye for details

以服务为导向的敏锐洞察力

·Good presentation, influencing skills

优秀的表达、影响能力

·Adaptable and flexible and able to embrace and respond to change effectively

适应性强，灵活并能有效地接受和应对变化

Pullman, vibrant hotels for cosmopolitan travelers铂尔曼酒店，为国际客人提供悦动体验Pullman offers upscale hotels for cosmopolitan travelers in regional and international capitals around the world.铂尔曼为具有国际视野的旅行者在全球各大区域与国际都会中提供高端的现代酒店。Pullman hotels are recognized for welcoming and engaging hospitality, providing personalized service and innovative technologies including the “Co-Meeting” concept which ensures flawless success for meetings and events. Technological innovation, world-class food & beverage and intelligent, thoughtful service reflect Pullman’s position as an international benchmark of 5-star hospitality.铂尔曼酒店热情而迷人的氛围备受推崇，包括“创新会议”概念在内的个性化服务与先进科技确保任何会议与活动都完满成功。科技创新、世界级餐饮和聪颖又周到的服务无不反映出铂尔曼作为国际五星级酒店的基准定位。The Pullman Kaifeng Jianye is a lake setting city resort with 186 rooms, including 2 stylish restaurants, 1 lobby lounge, café & bar, 1 ballroom with 1000sqm, 4 meeting rooms, fitness center, SPA, indoor swimming pool. The hotel is strategically located in the old town within the Ancient City Wall, and close to the well-known Millennium City Park. Kaifeng is 60km from Zhengzhou and 45km from the Zhengzhou Airport. Pullman Kaifeng Jianye is scheduled to open in Oct 2015.开封建业铂尔曼酒店是一家园林湖景度假型酒店，拥有186间客房，2个时尚餐厅，1个大堂吧，1个酒吧，1个1000平方米的宴会厅，4个会议室，健身中心，水疗中心和室内游泳馆。酒店地理位置优越，坐落于古城墙内，毗邻著名景点清明上河园。距离省会郑州60公里，距离新郑国际机场仅需45分钟的车程。开封建业铂尔曼酒店预计2015年10月份盛大开幕。“Your smile, Your future”, in Pullman hotels, our top priority is to put a smile on our customers’ and associates’ faces every day. We always believe that it is our associates who make us succeed. So we’ll do our best to create a better and better atmosphere to learn and grow, to build a stage for our associates to show their talents. We would like to invite you to join us to develop your career with us. Your smile, your future!铂尔曼提倡“笑拥未来”,让我们的客人和员工脸上每一天都洋溢着微笑是我们的首要任务。我们深信员工才是酒店获得成功的关键,我们不断地努力为员工创造良好的工作和学习环境,为每一位员工创造舞台来施展各自的才华。我们诚邀热爱酒店行业的您加入开封建业铂尔曼酒店与我们一起笑拥未来。