• 带薪年假
• 岗位晋升
• 管理规范
• 技能培训
• 包吃包住
• 五险一金
• 每周双休
• 节假日福利
• 年终红包
• 生日礼物

负责促进高效率的通讯，为客人和酒店内的人员和外部的通信。
Responsible for facilitating efficient communications for both guests and staff both within the hotel and for external communications.
按部门程序自信地运作切换面板控制台、 分页系统和相关的计算机设备。
Confidently operates switchboard consoles, paging system, and associated computer equipment in accordance with departmental procedures.
快速、礼貌、准确地连接本地及国际电话。
Connects local and international calls quickly, courteously and accurately.
准确地处理叫醒电话，无论是自动叫醒或是私人叫醒电话。
Handles wake-up calls as requested with accuracy, whether they be automatic programmed or personal wake-up calls.
熟知所有紧急事件处理程序，在酒店重大事件或突发问题时，仍能平静、报警、高效并保持专业精神。
Acts proficiently in all aspects of emergency procedures. Remains calm, alert, and efficient in the event of a major incident or problem at the hotel and maintains professional discretion.
向顾客、员工和呼入电话提供优质服务
Provides quality service to guests, staff, and incoming calls and a wide range of information pertaining to the hotel and activities in and around the city.
记录并报告在转变或提交所有相关信息各种问题于换班接线员
Reports and logs various problems which occur during the shift and passes all relevant information to relieving operator on commencement of duty.
在任何时候展现礼貌、有好的服务形象。
Projects the image of courteous, friendly service at all times.
回答并接通所有酒店内外来电
Answers and connects all incoming calls from both in and out of house.
完全精通所有的酒店产品和服务，以高效、 礼貌的方式处理客人的问询。
Be fully conversant in all hotel products and services in order to handle guest enquiries efficiently and courteously.
必要时向顾客提供普通信息。
Provides general information to guests when necessary.
为客人准确地留言、叫醒服务、简单预订和处理顾客需求。
Takes accurate messages, morning call requests, simple reservations and orders for/from guests.
确保在所有时间所有请求正确并快速地传递到相关部门。
Ensures that all requests are accurately and quickly relayed to the correct department at all times

合肥君悦酒店业主公司为华润置地有限公司，华润置地有限公司此次与凯悦酒店管理集团强强联合，共同打造合肥市场标杆性国际五星品牌酒店。合肥君悦酒店作为安徽省首家凯悦集团酒店，座落于合肥政务文化新区核心地段，雄居地标建筑华润大厦A塔之上38至55层。酒店开设347间现代高雅的客房，室内空间中西结合，高尚典雅，透过落地玻璃窗，城市天际线与天鹅湖美景一览无遗。酒店开设4家餐厅及酒廊，为客人带来全新餐饮体验。合肥君悦酒店目前正在寻找充满热情和积极的酒店人才加入我们，如果您对服务他人满怀热忱，请联系我们：0551-62821234（转1165）。