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熟悉并严格遵守各项交通法规,持有C1驾照。
Familiars with and strictly adheres to all Traffic Rules & Regulations and holds C1 driving license.
确保高度了解酒店产品知识及当地信息。
Ensures a high level of product knowledge of hotel and local area.礼貌而高效的处理客人和员工询问,对不能立即解决的投诉和问题进行汇报,并及时回馈和跟进。
Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.
了解关于员工及行业关系的法律、法规,理解并严格遵守员工手册中的规章制度,及酒店关于防火、卫生、健康和安全的制度。
Is knowledgeable in statutory legislation in associate and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Associate Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.
确保高标准的个人形象和仪容仪表。
Ensures high standards of personal presentation & grooming.
与客人和同事保持基于良好工作关系的接触。
Maintains positive guest and colleague interactions with good working relationships.
依照酒店的“失物招领”程序,处理并上报“失物招领”物品。
Handles and reports “Lost and Found” items according to the Hotel “Lost and Found”.
根据酒店、行业和公司的指引,回应需求、改变,执行任何合理的任务及额外职责。
Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.
合肥君悦酒店业主公司为华润置地有限公司,华润置地有限公司此次与凯悦酒店管理集团强强联合,共同打造合肥市场标杆性国际五星品牌酒店。合肥君悦酒店作为安徽省首家凯悦集团酒店,座落于合肥政务文化新区核心地段,雄居地标建筑华润大厦A塔之上38至55层。酒店开设347间现代高雅的客房,室内空间中西结合,高尚典雅,透过落地玻璃窗,城市天际线与天鹅湖美景一览无遗。酒店开设4家餐厅及酒廊,为客人带来全新餐饮体验。合肥君悦酒店目前正在寻找充满热情和积极的酒店人才加入我们,如果您对服务他人满怀热忱,请联系我们:0551-62821234(转1165)。