招聘Outlet Host餐厅接待_哈尔滨中央大街英迪格酒店招聘信息-最佳东方

· Mise en Place and Food Preparation

· 准备食品

· Assist with receiving and storage of goods

· 协助接收和存储物品

· Clean and maintain equipment and premises

· 清洁并保持设备和物资的清洁

· Maintain hygienic standards and procedures

· 遵守卫生规范和程序

· Assist with the preparation of functions and service

· 协助职责和服务的准备工作

· Welcoming guests to the Restaurant, by using the Restaurant name

· 迎客人光临餐厅，使用餐厅的名称。

· Inquiring if they have a reservation and noting it in the reservation book if they do

· 询问客人是否有预订，如有预定在预订册上做记录。

· Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book

· 为客人登记预订并注有用餐喜好，如客人没有预订则在预订册上记录。

· Being attentive to guest requests

· 周到的满足客人要求。

· Escort guests to their preferred table or reserved table and seat guests according to restaurant standards

· 陪同客人前往喜欢的餐台或预订的餐台，按餐厅标准安排客人就坐。

· Take telephone bookings and document in the Reservation book according to restaurant standards

· 接听电话订位并按餐厅的规范在预订冊上记录。

· Answer the telephone within prescribed number of rings. Efficiently and professionally handle multiple incoming calls at once.

· 在规定的电话铃响数范围内接听电话。高效专业的处理多通同时来电。

· Close checks to correct guest’s room account.

· 将帐单挂到正确的房帐上。

· Train new staff in brand standards

· 按集团品牌服务标准培训新员工。

· Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor

· 周到的为客人服务，并尽可能解决客人的投诉，向上级报告所有事件。

· Assist with cellar operations

· 協助酒窖的工作

· Assist with the preparation of an outlet for service including:

· 协助餐厅的服务准备工作：

· Cleaning of equipment

· 分类和存储设备

· Cleaning and maintaining glassware for service

· 清洁并保持玻璃器皿的清洁以备使用

· Cleaning and maintain flatware for service

· 清洁并保持餐具的清洁以备使用

· Cleaning and maintain china for service

· 清洁并保持瓷器的清洁以备使用

· o Preparing buffet service

· 准备自助餐台

· o Preparing service equipment and materials

· 准备服务设备和材料

· o Assisting with table preparation

· 协助餐台的准备工作

· Maintain detailed knowledge of menu, including daily specials

· 对菜单有具体的了解，包括每日特价。

· Ensure tables are cleared quietly and efficiently

· 确保迅速且高效的清理餐桌。

· Carry food and beverage trays in a safe manner to minimize breakages

· 安全的举餐盘使破损将到最低。

· Professionally handle enquiries billing and payment of bills in compliancy with the hotel’s established policies and procedures

· 按照酒店的规章制度专业的处理询问，结账和付款。

· Ensure that all work is balanced at the end of each shift and that the total, balances with the computer’s total

· 确保每班结束时总账，余款和计算机的总数等所有的账目平账。

· Complete dockets accurately and clearly

· 准确和清楚的填写收据。

· Maintain current information on all general activities of the hotel

· 了解当前酒店所有的活动。

· Establishes and maintains effective employee working relationships

· 与员工建立并保持良好的工作关系。

· Attends and participates in daily briefings and other meetings as scheduled

· 参加和参与每日的例会和其它计划好的会议。

· Attends and participates in training sessions as scheduled

· 参加和参与计划好的培训课程。

· Other reasonable Ad hoc tasks assigned by supervisor

· 其他由主管分配的合理任务

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