招聘Meeting & Event Coordinator 会务销售及统筹协调员_乐山华邑酒店招聘信息-最佳东方

FINANCIAL RETURNS 财务回报

· Develop deep understanding and knowledge of key sectors targeted by hotel, and gain industry/account expertise when necessary to maximum guest satisfaction

深入了解酒店的主要目标行业，并在必要时获得行业/客户专业知识，以使客人满意度最大化

· Prepare Weekly Events Forecast and seize upselling opportunities

准备每周会议预测并抓住销售机会

· Ensure the timely follow-up and pursuit of strategic relationships with customers and stakeholders in order to drive the highest leads conversion

确保及时跟进和落实与客户和利益相关者的战略关系，以提高生意线索转换率

· Ensure timely delivery of Master Invoice to customers and follow up the payment

确保发票及时交付给客户并跟进帐款结清

· Work closely with the Reservations, Sales & Marketing, and F&B departments to ensure the accounts from the events are consolidated

与预订部、市场销售部和餐饮部密切合作，确保活动的账目汇总

PEOPLE 员工团队

· Communicate to superior any issues encountered and other relevant information

与上级沟通遇到的问题和其他相关信息

· Organize training sessions, daily briefings and other meetings as required

根据需要组织培训课程、每日简报和其他会议

· Establishes and maintains effective employee working relationships

与员工建立并保持良好的工作关系。

· Organize training sessions, daily briefings and other meetings as required

根据需要组织培训课程、每日简报和其他会议

· Attends and participates in daily briefings and other meetings as scheduled

按计划参加并参与每日例会及其它会议。

· Attends and participates in training sessions as scheduled

按计划参加培训活动。

· Implements the hotel and department regulations, policies and procedures including but not limited to:

实施酒店和部门的规定、政策和工作程序，包括但不限于：

o House Rules and Regulation

酒店的规则和规定

o Health and Safety

健康和安全

o Grooming

仪表仪容

o Quality

质量

o Hygiene and Cleanliness

卫生和清洁

GUEST EXPERIENCE 宾客体验

· Before the event planning process, consult with the meeting planners to identify optimal meeting room configuration, recommendation on meeting/break flow, menu planning, food & beverage coordination, table arrangements, decoration options, etc. to improve meeting efficiency and productivity

在活动前的策划过程中，与会议策划人协商确定最佳的会议室配置，建议会议/休息流程，菜单规划，餐饮协调，餐桌安排，装饰选择等，以提高会议效率和生产力

· Support the Meeting & Event Executive/ Senior Manager in the daily meeting with each meeting planner to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing

支持会务销售及统筹主任/资深经理与会议策划人员进行日常会议，汇报日常活动，审核消费，账单，合同账单的任何例外情况，审核最终账单的估算

· Support the Meeting & Event Executive/ Senior Manager in planning and conducting before event with clients and catering staff to have communicate meeting to ensure guest experience

支持会务销售及统筹主任/资深经理与客户和餐饮员工活动前进行沟通协调，以确保护客人的良好体验

· Handle and manage clients’ queries or issues in time

及时处理客户的问题

· Assigned upon situation as the point-of-contact to give immediate assistance in order that customer’s needs are met quickly and their event runs smoothly

根据情况分配作为联络点，为客户提供及时的帮助，以快速满足客户的需求，使活动顺利进行

· Organise of post-event calls and collection of Feedback Survey and follow up with customers to obtain event feedback and identify further business opportunities

组织活动后的电话和反馈调查，并跟踪客户获取活动反馈，确定进一步的业务机会

RESPONSIBLE BUSINESS 企业责任

· Coordinate safety and security initiatives to ensure meetings flow smoothly with minimal interruptions or problems. Coach and advise clients on meeting options and alternatives that potentially reduce waste, save energy and have a minimal impact to the environment

协调安全和安保措施，确保会议顺利进行，减少干扰和问题。指导和建议客户的会议选择和替代方案，可能减少浪费，节约能源，对环境的影响最小

· Develop awareness and reputation of the hotel and the brand in the local community.

在当地社区发展酒店和品牌的知名度和声誉。

· Perform other duties as assigned.

完成其它分配的任务。

乐山华邑酒店由成都鼎祥瀚博文旅投资有限公司投资，洲际酒店集团进行管理。酒店遵循华邑品牌理念，热忱发扬以礼|尊|和|达为核心理念的中华待客之道的艺术。我们深刻洞悉国人商务社交之需求，致力于打造“食”与“聚”的社交文化，为“社交达人”们提供独具中华特色的餐饮体验及成熟完善的聚会空间。酒店地理位置优越，位于乐山市市中区柏杨西路888号，距离高铁站及汽车客运站仅1公里。酒店对面即为当地核心商圈——世豪Mall，涵盖超市、购物、美食等多重业态，云集国内外众多知名商业品牌。其后门外的世豪金街更是探索特色美食的不二去处，尤其是晚上的夜市，热闹非凡。酒店拥有263间充满东方韵味和华邑特色的客房及套房，设计低调包容又不失高雅品位，我们将优雅中华待客之道融入点滴中，为客人创造惬意居停、重焕身心的最佳选择。餐饮服务及会议功能区为1层至4层，配备多种国际品质的餐饮选择，从中餐厅的精致菜品、鲜艳全日餐厅的中西式自助餐的特色风味，到麺家的中式宵夜，为宾客带来彰显身份的尊贵餐饮体验；从举茗邑的轻松会谈、聚膳邑的私人宴请，到一系列公共及私人空间，竭力满足宾客各项商务社交及休闲娱乐细节需求。华邑酒店及度假村的目标是向宾客提供尊贵奢华、亲近自然、贴近周边地区生活又细致周到的服务，让宾客以自己的方式成就自我。那正是您发挥作用之处，我们正在寻找这样的人才：贴心周到、亲切和善、机敏精明。作为努力工作的回报，您将享受优渥的薪酬和福利。此外，由于您的职业生涯将与您自身一样独一无二，我们将根据您的需求有针对性地提供各种支持，为您的入职缔造一个良好的开端，让您融入团队并获得成长的空间。