•	Arrange appointments and meetings for the General Manager, record same in diary and ensure the General Manager has the appropriate documentation for each appointment 
•	为总经理安排会议及预约，记录在工作日记中，确保总经理使用正确的文件
•	Attend meetings such as Department Head Meeting, Executive Committee Meeting and any other when requested.
•	按要求参加部门经理会议和行政会议等
•	Take minutes of attended meetings, accurately transcribe and circulate to relevant persons as soon as possible after the meeting.
•	正确记录会议并及时传送到相关人员
•	Receive visitors and guests. In the absence of the General Manager, answer questions and concerns and follow through resolutions. 
•	接待来访者和客人。在总经理不在时回答客人的问题、帮助客人排忧解难
•	Assist General Manager in compiling guest data to be used for service quality improvement 
•	协助总经理编辑客人资料以备提高对客服务质量
•	Assess priorities of work and, wherever possible, assist in organizing General Manager’s priorities
•	根据各项工作任务的重要性帮助总经理安排工作
•	Answers telephones in the Executive Office as required
•	接听行政办公室的电话
•	Prepare replies to correspondence as required
•	按照要求准备回信
•	Take dictation of correspondence as required
•	按照要求记录回信
•	Assist with translations, oral and written
•	协助口头及笔头翻译
•	Maintain strictest confidentiality at all times on all matters 
•	保守秘密
•	Demonstrate essential overall knowledge of the organization
•	充分了解饭店规划
•	Understand the responsibilities of other sections and departments and cooperate with them
•	了解其他部门的工作职责并与部门合作
•	Adhere to the hotel’s security and emergency policies and procedures.
•	遵守酒店的有关安全的政策与程序
•	Demonstrate professional attitude and behavior at all times
•	任何时候表现出职业态度及行为
•	Prepare and maintain files, reports, letters, memorandums and other relevant business documentation
•	准备和维护文档、报告、信函、备忘录和其它相关业务资料
•	Ensure all reporting and servicing deadlines are met on a timely basis
•	确保所有报告和服务都按时完成
•	Maintain an accurate tracking system for prompt handling of issues concerned. 
•	作好各类文件资料的追溯和跟进管理，以便各相关事宜能得到及时准确的处理
•	Order and maintain office supplies.
•	保证办公室内办公用品的充足
•	Carry out other tasks as directed by your supervisor.
•	完成上级交待的其它任务

上海中星铂尔曼大酒店位于南徐家汇商务中心，与甲级智能办公楼和大型商业中心共同构筑中星城这座地标性的城市综合体。酒店由中星（集团）有限公司按高档五星级标准投资建设，法国雅高集团经营管理。上海中星铂尔曼大酒店拥有338间客房，1300平方米的超大无柱宴会厅，11间各具风格的会议室满足各类商务会议需求；此外，酒店还配有中餐厅、日式餐厅、全日制餐厅，设施齐全的健身中心、游泳池和环境优雅的水疗馆等配套设施一应俱全。酒店已于2014年1月开业。酒店在招聘过程和工作条件中始终秉承尊重多元、平等与包容的承诺，确保每位员工和客人都能充分展现自我。