尽炫自我

    职位:客房部协调员 Housekeeping Coordinator

  • 职位性质:全职
  • 工作地区:天津市河西区
  • 招聘人数:1人
  • 学  历:大专
  • 工作经验:1年以上
  • 所 在 地:天津市
  • 户 籍 地:不限
  • 提供食宿:不限
  • 年龄要求:19岁以上
  • 计算机能力:良好
  • 语言要求:英语(一般)
  • 国际联号工作经历:不限
  • 薪资待遇:2千-3千
  • 职位有效期:2020-07-07至2020-08-06

岗位职责/职位描述

Essential Duties and Responsibilities–(Key Activities of the role)

主要职责﹣(职务的主要工作)

1.Ensuresforwarding and receiving of all information pertaining to the department inorder to maintain set standards and achieve guest satisfaction

确保 接听和转达所有与部门相关的信息,以保持既定标准并取得客户的满意。

2.Receives,records, and distributes various reports

接收 、记录并分发各种报告

3.Receives,records, and transmits guest requests accurately

准确接听 、记录并传达客人的请求

4.Responsiblefor entering accurate room status into computer daily and investigatediscrepancies

负责每天将客房情况准确的输入电脑并调查各种异常情况

5.Maintainsand update administrative data

保持和更新管理数据

6.Maintainsworking area and equipment in a proper state of cleanliness and repair

确保工作区域和设备得到良好的清洁和修缮

7.Reportguest complaints to Executive Housekeeper or delegate immediately

及时向行政管家或其代理人汇报客人的投诉情况

8.Complieswith hotel’s health, safety and hygiene policies and adheres to conductpersonnel grooming and hygiene standards

遵守酒店的健康、安全和卫生政策,并遵守个人仪容和卫生标准

9.Attendsmeetings and training sessions as required

按要求参加会议和培训活动

10.Ismulti-skilled as a Room Attendant as well as other areas of Housekeeping

成为掌握客房服务员和客房部其它业务领域工作技能的复合型人才

11.Adheres toHousekeeping standards and procedures and enforces same

遵守并执行客房部的各项标准和工作程序

 

Required Qualifications

资格

1.Able to speak, read and write English

具有说 读和写英语的能力。

2.Proficient inthe use of Microsoft Office and Front Office System

熟练使用微软办公软件和前台系统

3.1 year housekeeping/ administrative experience, or an equivalentcombination of education and experience.

拥有1年客房或行政助理工作经验,或与此相当的教育和相关工作经验结合的背景