招聘餐饮服务经理F&B Services Manager_天津海河英迪格酒店招聘信息-最佳东方

1. KEY RESPONSIBILITIES

主要职责

Job Summary – (Role Summary)

工作概述﹣(职位概述)

Manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures.

管理一家或更多全服务餐饮营业场所日常经营工作及协调特别的活动。确保符合服务的规范和运营的程序。

Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。

Essential Duties and Responsibilities – (Key Activities of the role)

主要职责﹣(职务的主要工作)

Effectively manage the restaurant by ensuring the following:

有效管理餐厅的日常工作，确保日下工作正常进行：

o Oversee the Implementation of standards as detailed in the departmental standards and procedures manual

监督部门工作标准和程序手册中列出的各项规范的贯彻执行。

o Adhere to opening and closing procedures

遵守开始营业和结束营业的程序。

o Adhere to bill paying procedures

遵守规定的结账程序。

o Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc

有效的进行交接班说明会，确保所有员工了解重要客人，特殊活动，每日特价，重点是推销某些产品等。

o Personally meet and farewell a minimum of 80% of your customers

亲自迎送80%以上的客人。

o Encourage and motivate staff to provide optimum service during all shifts

激励在岗员工为客人提供卓越的服务。

Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile

与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。

Develop and implement Promotions Calendar for F&B products in restaurant

在餐厅制定和执行餐饮产品促销活动日历。

Manage special event concepts

特别活动的概念管理工作。

Anticipate market changes and review operations when necessary

善于预测市场的变化情况，并在必要时审评运营工作。

Conduct competitor analysis

对竞争对手进行分析。

Create positive publicity opportunities

创造良好的公众宣传机会。

Manage customer database and utilize effectively

管理顾客数据库并有效的加以使用。

Up-sell property facilities

推销酒店的设施。

Actively pursue cost saving measures

积极的实行节约成本的方法。

Recycle wherever possible

尽可能再利用能源。

Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific

在竞标过程中与销售经理密切合作争取新的客户；特别是餐饮部门的客户。

Manage wage and beverage cost

管理工资和饮料成本。

Forecasting

进行预测工作。

Stock control

有效的控制存货。

Analyze food and beverage statistics through point of sale system

通过销售点销售系统分析餐饮统计数据。

Works with Superior on manpower planning and management needs

和上级领导一起进行人力规划和管理需求。

Works with Superior in the preparation and management of the Department’s budget

和上级领导一起编制和管理部门预算。

2. REQUIRED QUALIFICATIONS

资格

Required Skills –

技能要求

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。

Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.

持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。

Problem solving, reasoning, motivating, organizational and training abilities.

具有解决问题，推理，号召，组织和培训能力

Good writing skills

具有良好的写作技能

Leadership Skills

具有领导能力

Qualifications –

学历

Diploma in Hotel Management, Food & Beverage, or related field.

酒店管理，餐饮或相关专业的大专学历。

Experience –

经历

4 years related experience, including supervisory experience, or an equivalent combination of education and experience

4年相关工作经历，包括管理经验，或与此相当的教育和相关工作经验结合的背景。

天津海河英迪格酒店是由洲际酒店集团管理,由天津市海河建设发展投资有限公司投资兴建的。酒店位于天津市海河河畔德式风情区，河西区琼州道与解放南路交口。酒店风格结合了天津深厚的文化艺术底蕴和丰富的历史内涵，是洲际酒店集团着力打造的华北区首家豪华精品酒店。酒店拥有96间风格迥异的豪华客房，冠以：海运贸易风格、大华老式影院风格和德式欧洲奢华风格等不同主题，我们要提供给客人耳目一新的邻里文化体验。如果你朝气蓬勃，求新求知，关切周到，独具风尚，而且又能不断激发灵感，新颖独创，那么你就是我们要找的团队伙伴，我们诚恳地邀请你的加入！