招聘Reservation Supervisor 预订主管_厦门海沧融信海景华邑酒店招聘信息-最佳东方

· To supervise the operations of the Reservations Department during shift by assisting to co-ordinate operational plans to meet Hotel sales targets.

通过协调运营计划来达到酒店销售目标，并以此监管预订部的运营。

· In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known

在经理缺席的情况下主持交接班说明会，确保员工了解酒店的活动和运营要求

· Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques

运用销售技巧和房间销售升级推广洲际酒店集团的产品和服务

· Promote the Hotel’s (and ICHG generally) products and services

推銷酒店（以及整个洲际酒店集团）的产品和服务

· Maintain a high level of product and service knowledge about all ICHG Hotels in your region

充分了解所在地区的洲际酒店集团成员的产品和服务

· Prepare and execute action plans which increase reservation sales and associated business

准备和执行增加预订销售和相关业务的工作计划

· Record and process reservations made by phone/fax/email

记录和处理通过电话，传真，电子邮件进行的预订

· Accept wait list reservations

接受等待名单预订

· Process amendments to reservations such as extensions, early departures, etc

修改延期和提前离店等特殊情况的预订记录

· Manage “no show” reservations by investigation and recording of same

调查和记录未按预订抵店的预订情况

· Record special billing arrangements for groups and conventions

对团队和会议的特别账单安排进行记录

· Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval

与前厅部经理或财务经理联系所有要求信用审批的预订事宜

· Maintain knowledge of special rates/ offers/ promotions

掌握关于特价，优惠，促销活动的信息

· Monitor reservation levels and inform Managers of current and future occupancy rates

监测预订情况，并向经理通报目前和将来的入住率

· Prepare reports as requested (eg to travel agents, business houses etc)

按照要求准备报告（如给旅行代理和商业机构报告等）

厦门海沧融信海景华邑酒店地处厦门海沧湾景观带核心，349间客房视野开阔，园林美景和都市繁华错落有致，相得益彰。酒店拥有3个汇聚本地和东西方美食的园景餐厅及酒廊、1,413平米的无柱豪华宴会厅、7个多功能海景会议室、2个华邑特色社交空间及景观露台等。酒店毗邻海沧大桥、海沧湾公园和大屏山公园，距离厦门高崎国际机场25分钟车程，距离厦门北站30分钟车程，距离出发鼓浪屿的接驳码头（嵩屿码头）及厦门市岛内仅需10分钟车程，是悦享中华待客之道、放松身心的会聚之所。