尽炫自我

    职位:Director of Human Resources人力资源总监(已停止招聘)

  • 职位性质:全职
  • 工作地区:福建省厦门市
  • 招聘人数:1人
  • 学  历:不限
  • 工作经验:不限
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供食宿
  • 年龄要求:不限
  • 计算机能力:不限
  • 语言要求:不限
  • 国际联号工作经历:优先
  • 薪资待遇:2万-2.5万
  • 职位有效期:2020-06-28至2020-09-26

岗位职责/职位描述

  • In charge HR of HUALUXE Xiamen Haicang and Crowne Plaza Zhangzhou.

  • 管理厦门海沧融信华邑酒店和漳州融信皇冠假日酒店人力资源部工作。

  • Assist in the creation of and work within the established Human Resources department budget and control expenses. 

  • 协助建立人力资源部门预算,控制费用。

  • Monitor staffing to manage costs.

  • 监管员工与人力配置标准,管理成本。

    • Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey. 

    • 制定各种计划促进团队协作,为所有团队成员营造积极的工作环境。为年度团队成员满意度调查提供支持并进行管理。

    • Educate and train managers on progressive discipline processes in accordance with hotel or company policies including progressive disciplinary process, performance management process, and related programmes to foster productivity, and enhance performance.

    • 根据酒店或公司政策,针对经理级员工进行关于递进式惩戒规程、绩效管理流程及相关计划等方面的教育和培训,从而提高工作效率和提升业绩。

    • Conduct new team member orientation providing information on hotel or company standards, policies, procedures, rules and team member benefit programmes. 

    • 为新员工提供入职培训,并让其了解酒店或公司的标准、政策、流程及员工福利计划等信息。

    • Oversee maintenance of accurate and up-to-date personnel files and records for all employees.

    • 负责维护并更新所有员工档案与记录。

    • Ensure hotel or company hiring standards and applicable laws and regulations are followed in a timely manner for recruiting and selection processes. Build relations with outside contacts.

    • 确保在招聘和甄选流程中随时遵守酒店或公司的聘用标准及相关法规。负责对外联络。

    • Develop creative ways to inspire and motivate team members to provide guests with a unique experience.

    • 运用有创意的方法来激励、鼓舞团队成员为宾客提供独特的体验。

    • Make time to interact with guests to solicit feedback and build relationships to understand how team members can increase guest satisfaction.

    • 抽时间与宾客进行互动,获取反馈,了解员工提升宾客满意度的渠道。

    • Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.

    • 与部门经理协作共同开发达到服务行为标准和持续改善宾客体验的各类活动。

    • Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community.

      • 提升酒店与品牌在本地的知名度,鼓励员工积极参与本地社区活动。

    • Ensure compliance with relevant employment laws and hotel or company policies and procedures. Conduct annual HR compliance/standards self-audit.  

    • 确保遵守相关劳工法规及酒店或公司的政策与流程。负责年度人力资源审查/标准自审。

    • Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes. Escalate serious issues in a timely manner. 

    • 对工作中发生的所有问题进行调查和研究,了解事实情况,及时发现对酒店或公司可能造成的潜在风险,并通过各类员工关系项目来促进问题的解决。在遭遇重大问题时及时向上级汇报。

    • Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues.

    •  收集并维护离职面谈、人员流动统计、旷工报告等数据,了解各种趋势、培训需求和管理问题等。

    • Perform other duties as assigned. Also serve as manager on duty.

    • 完成其它分配的任务。需要担任值班经理