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· Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques
· 运用销售技巧和房间销售升级推广洲际酒店集团的产品和服务
· Promote the Hotel’s (and ICHG generally) products and services
· 推销酒店(以及整个洲际酒店集团)的产品和服务
· Maintain a high level of product and service knowledge about all ICHG Hotels in your region
· 充分了解所在地区的洲际酒店集团成员的产品和服务
· Develop and maintain a regular pattern of sales calls
· 发展和保持定期进行销售拜访的模式
· Prepare and execute action plans which increase reservation sales and associated business
· 准备和执行增加预订销售和相关业务的工作计划
· Record and process reservations made by phone/fax/email
· 记录和处理通过电话,传真,电子邮件进行的预订
· Accept wait list reservations
· 接受等候单上的客人预订
· Process amendments to reservations such as extensions, early departures, etc
· 修改延期和提前离店等特殊情况的预订记录
· Manage “no show” reservations by investigation and recording of same
· 调查和记录未按预订抵店的预订情况
· Record special billing arrangements for groups and conventions
· 对团组或会议的特别账单安排进行记录
· Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval
· 与前厅部经理或财务经理联系要求信用审批的预订事宜
· Maintain knowledge of special rates/ offers/ promotions
· 掌握关于特价,酬宾,促销活动的信息
· Monitor reservation levels and inform Managers of current and future occupancy rates
· 监测预订情况,并向经理通报目前和将来的入住率
· Prepare reports as requested (eg to travel agents, business houses etc)
· 按照要求准备报告(如给旅行代理人和商业机构的报告等)
· Prepare reservation sales reports
· 准备预订销售报告
厦门海沧融信海景华邑酒店地处厦门海沧湾景观带核心,349间客房视野开阔,园林美景和都市繁华错落有致,相得益彰。酒店拥有3个汇聚本地和东西方美食的园景餐厅及酒廊、1,413平米的无柱豪华宴会厅、7个多功能海景会议室、2个华邑特色社交空间及景观露台等。酒店毗邻海沧大桥、海沧湾公园和大屏山公园 ,距离厦门高崎国际机场25分钟车程,距离厦门北站30分钟车程 ,距离出发鼓浪屿的接驳码头(嵩屿码头)及厦门市岛内仅需10分钟车程,是悦享中华待客之道、放松身心的会聚之所。