• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 领导好
• 帅哥多
• 美女多
• 员工生日礼物
• 包吃包住
• 人性化管理

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Assist guests with all
inquiries, both hotel and non-hotel related 
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协助客人各种与酒店相关或无关的问询
·        
Conduct effective shift
briefings to ensure hotel activities and operational requirements are known 
·        
进行有效的交接班说明工作，以明确酒店活动和运营要求
·        
Maintain detailed knowledge of
the activities of the day and alert to any potential problems
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详细了解当日活动情况并留意各种潜在问题
·        
Maintain detailed knowledge of
key occurrences in your city/location including directions to key points of
interests, restaurants, theatres, shopping, cinemas, sporting and recreational
facilities, banks, consulates, transport systems and special events
·        
详细了解所在城市和地区的情况，包括去往主要地点的路线、以及关于餐馆、剧场、商场、电影院、体育场馆、娱乐设施、银行、领事馆、交通系统和特殊活动的信息
·        
Maintain adequate supplies of
forms, brochures and ensure they are presented in line with hotel standards
·        
保证供应足够的表格和手册，并确保其质量达到酒店标准
·        
Consult Log Book for
information/request left by outgoing shift
·        
查阅交班人员的工作日志，寻找相关信息和要求
·        
Manage all incoming guest mail,
messages, telexes, facsimiles and special deliveries, in accordance with policy
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按照相关政策，对发给客人的信件、留言、电传、传真和特快专递进行管理
·        
Manage outgoing guest mail,
courier services, postage of parcels and freighting as directed by guests
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按照客人的要求，对客人寄出的邮件、通过信使服务寄送的信件、 包裹的邮资和货运进行管理
·        
Maintain order and security of
guest keys and other selected keys kept in Front Office, ensuring key issue
policy is followed
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遵守钥匙管理政策，保证客人的钥匙及其它存放在前厅部的的钥匙的安全与有序管理
·        
Receive telephone calls and
take messages for guests who are out, in accordance with hotel policy
·        
依照酒店政策，替外出的客人接听电话和留言
·        
Record incoming registered
mail, telegram, parcel, telex in appropriate file
·        
在相应的档案上对寄给客人的挂号信、电报、包裹和电传进行记录
·        
Night staff check mail, message
of expected guests against the system/computer and expected arrivals
·        
夜岗人员按照电脑系统和预抵房记录对预抵客人的邮件和留言进行查收
·        
Prepare efficient work schedule
for Bell staff, arranging holidays and vacations, taking into consideration
projected occupancy and forecasts and any large group movements, especially
those with early or late arrivals and departures


















































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在考虑入住情况预测以及大规模的团组活动，特别是关于提前或延迟到达及离店的情况的前提下，为行李服务部员工准备高效的工作计划，安排节日和假日

厦门海沧融信海景华邑酒店地处厦门海沧湾景观带核心，349间客房视野开阔，园林美景和都市繁华错落有致，相得益彰。酒店拥有3个汇聚本地和东西方美食的园景餐厅及酒廊、1,413平米的无柱豪华宴会厅、7个多功能海景会议室、2个华邑特色社交空间及景观露台等。酒店毗邻海沧大桥、海沧湾公园和大屏山公园 ，距离厦门高崎国际机场25分钟车程，距离厦门北站30分钟车程 ，距离出发鼓浪屿的接驳码头（嵩屿码头）及厦门市岛内仅需10分钟车程，是悦享中华待客之道、放松身心的会聚之所。