招聘贴身管家 Butler_长沙瑞吉酒店招聘信息-最佳东方

岗位职责
1.掌握当日客情及餐饮活动，负责楼层物品派送及送餐。
2.参与各项前台的工作，发现并上报工作中出现的问题。
3.掌握当天到店及离店的重要宾客，回头宾客。
4.在宾客到店之前准备好登记表、钥匙卡等以确保入住手续方便、快捷。
5.与住店宾客保持良好沟通以了解宾客之喜恶（喜好），协助宾客解决疑难事宜。
6.做好每日对住店宾客的电话拜访工作，搜集宾客意见并及时采取跟进措施与向上级反映。
7.在前台及大堂接待及迎送住离店的宾客。

岗位要求
1.大专以上学历，有前厅或餐饮工作一年以上经验者优先，有良好英文沟通能力。
2.具有良好的服务意识，团队协作精神以及良好的沟通、协调和应变能力。
3.注重细节，工作有责任心，敢于承担责任，执行力较强。
4.有上进心和良好的学习能力和抗压能力。

长沙瑞吉酒店位于运达中央广场，坐拥购物商业区的中心地带，距离各大博物馆、电影院和名胜古迹均仅有数步之遥。作为被多条大河环绕的中国历史文化名城之一，长沙现已发展为一个重要港口，是商务旅客与休闲游客的首要目的地。概述长沙瑞吉酒店堪称奢华与高雅之典范，将传承瑞吉品牌逾百年的优良传统，为其独具慧眼的宾客提供始终如一的特色服务与贴心关怀。服务与设施酒店提供完善的服务与设施，可满足不同宾客的各种需求。瑞吉品牌拥有逾百年的宝贵经验，秉持管家特色服务这一独特传统，时刻确保每一位宾客的每一个请求都能得到妥善处理。酒店的天台健身中心与健身泳池都是宾客运动养生、乐享难忘时光的绝佳场所。住宿环境酒店共有188间装演华丽的客房与套房，每一间都坐拥视野开阔的拐角优势，为身在长沙的您打造无与伦比的高雅幽居。餐饮场所酒店的专业厨师团队以其精湛的厨艺为宾客奉上无可比拟的味觉享受。除了一家日本餐厅，酒店还设有八间素雅的茶室，其中五间均配有露天花园区。Social全日餐厅全天候供应各色美食，并可俯瞰一览无余的都市风光；闲逸廊（Drawing Room）则以各种各样的清爽鸡尾酒与诱人甜食吸引着宾客纷至沓来。独具特色的宴庭中餐厅供应一系列地道佳肴，带领美食家们细细品味中华料理的真正精髓；瑞吉吧拥有独立罕见的酒吧氛围，提供各色各样的香槟酒与葡萄酒。会议与活动酒店坐拥极为优越的地理位置，全力为您打造值得铭记一生的非凡体验。酒店精致高雅的主宴会厅面积多达近两千平方米，可在宴会式布置下容纳1,000名宾客，是举办盛大婚礼或商务活动的理想之地。更有活动专员提供顶级服务，让您的活动令人印象深刻。THE ADDRESSWith a central location in Yunda Central Plaza, The St. Regis Changsha lies at the heart of the shopping and business districts within reach of museums, theatres, and historical sites of interest.As one of China’s ancient cities surrounded by major rivers, Changsha is now a major port, which makes this a prime destination for business and leisure guests alike.DESCRIPTIONAs a pinnacle of luxury and refinement,The St. Regis Changsha will deliver the same legendary service and gracious hospitality the brand has provided its discerning guests for over a centurySERVICES & FACILITIESThe St. Regis Changsha offers a myriad of services and facilities to cater to any need or request. With over one hundred years of experience, the St. Regis brand has unique heritage of providing its signature butler service to every guest ensuring that no requestis too small. Memorable experiences at The St. Regis Changsha extend to the rooftop fitness centre and lap pool.ACCOMMODATIONSA signature of elegance and refinement, the 188 richly appointed rooms and suites, which have spacious corner locations, provide unprecedented residences in Changsha.RESTAURANTS / LOUNGEAn expert team of accomplished chefs presents unparalleled dining experiences at The St. Regis Changsha. Together with a Japanese restaurant, there are eight understated yet elegant tearooms ofwhich five feature outdoor garden areas. Social offers all-dining with expansive city views while the Drawing Room tempt with refreshing cocktails and indulgent sweets. Our Yan Ting signature Chinese restaurant will captivate gastronomes with authentic dishes that evoke thespirit of true Chinese cuisine. while the Seafood and Champagne Barfeatures a wide selection of Champagne and wine in arare, stand-alone bar setting.MEETINGS & EVENTSWith an unrivaled address, The St. Regis Changsha curates captivating moments to create memories of a lifetime. Spanning around 2,000 square meters, its exquisite main ballroom provides the most sophisticated setting for a grand wedding or business affair with banquet-styleseating for up to 1,000 guests, while event specialists deliver the highest level of service for an unforgettable event.