• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 领导好
• 人性化管理
• 管理规范
• 节日礼物
• 包吃包住
• 年底双薪

确保所有员工遵循品牌承诺并始终提供优异的对客服务。
Ensures that all associates deliver the brand promise and provide exceptional guest service at all times.

确保员工同样在适当的时候为其他部门的内部客人提供优质服务。
Ensures that associates also provide excellent service to internal customers in other departments as appropriate.

在公共区域花时间观察员工和客人之间的交流并和客人交谈，必要的时候通过部门经理在对客服务技能上对员工进行指导。
Spends time in public areas observing associate-guest interaction and talking with guests, working through Heads of Department to coach associates in guest service skills as necessary.

礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

与客人和同事保持基于良好工作关系的互动接触。
Maintains positive guest and associate interactions with good working relationships

准备、使用并更新一份年度市场计划，按照部门需要分派到各个部门。
Prepares, utilises and updates an Annual Marketing Plan, broken down as necessary by department.

不断评估当地、国内和国际市场趋势、供应商和其他酒店/餐饮企业营运状况以确保酒店自身经营状况保持竞争力和领先位置。
Evaluates local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s own operations remain competitive and cutting edge.

鼓励部门经理寻求市场和公关方面的机会以加强关注力并最终带来生意。
Encourages Department Heads to look for Marketing and Public Relations opportunities to increase awareness and ultimately business.

确保酒店最基本的品牌标准都要被贯彻执行并在适用的地方有选择地执行品牌标准。
Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.

监督所有营运情况，尤其在旺季期间，并和各个部门经理一起调整需要改动的地方。
Monitors all operations, especially during peak business periods, working through the respective Department Heads to make adjustments where necessary.

对于客户满意度调查的结果作出反馈并确保落实相应的改善措施。
Provides feedback on the results of the Hysat and ensures that the relevant changes are implemented.

以支持和灵活的态度与其他管理层成员紧密合作，着眼于整个酒店的成功和酒店客人的满意度。
Works closely with other Leadership Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

确保餐饮部员工以支持和灵活的态度和“团队协作”的精神与其他部门合作。
Ensures that Food and Beverage associates work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

确保所有员工要对季节性产品和市场上的新产品有最新的认识和了解。
Ensures that all associates are up to date with the availability of seasonal and new products on the market.

在营运过程中将对于餐饮产品的检验和监督贯穿始终，并在适当的情况下作出反馈。
Tastes and monitors the food and beverage products served throughout the operation, providing feedback where appropriate.

将员工的工作能力通过多项技能、多项任务和有弹性的日程安排的运用而达到最大化，以完成经营上的财政目标和顾客期望。
Maximises associate productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.

确保每个盈利部门（例如：餐厅、酒吧、宴会厅）都在遵循品牌承诺的条件下以利润最大化为目标而运作。
Ensures that each profit centre (e.g. Outlet, Bar, Banquets) is operated in line with maximising profit while delivering on the brand promise.

确保每个消耗部门（例如：餐务部）同样在遵循对客人的品牌承诺的条件下，以可能达到的最低成本损耗结构运作。
Ensures that each cost centre (e.g. Stewarding) operates with the lowest possible cost structure while also delivering on the brand promise to the guest.

组织餐饮部年度营运计划的准备工作。
Coordinates the preparation of the Annual Business Plan for Food and Beverage.

对经营业绩进行战略分析以更便于得到准确而有意义的预测，适当的时候让各个部门经理参与其中。
Analyses business performance strategically to facilitate accurate and meaningful forecasting, involving the respective Department Heads as appropriate.

上海嘉定凯悦酒店由世界著名建筑大师安藤忠雄设计，是嘉定新城文化艺术与高尚生活最闪耀的新地标。作为嘉定中央商务区整体规划的核心组成部分，上海嘉定凯悦酒店更令全城瞩目，万众期待。酒店毗邻上海保利大剧院、远香湖与嘉定图书馆，形成了上海西北地区一个充满活力的文化纽带。Designed by world-renowned architect Tadao Ando, our landmark address shines as a beacon of contemporary culture and lifestyle above Jiading New City. A stunning centerpiece of Jiading CBD’s impressive masterplan, the hotel stands adjacent to Shanghai Poly Grand Theater, Yuan Xiang Lake and Jiading Library, forming a vibrant cultural nexus in northwest Shanghai. 酒店地理位置优越，环伺上海国际赛车场、安亭国际汽车城与嘉定工业区。客人可稍稍移步至周边的南翔古镇与安亭老街，感受800年的嘉定建县历史以及体验独特的传统文化。酒店往返国家会展中心、虹桥国际机场、虹桥火车站之间仅需30分钟车程。The location offers convenient access to the Shanghai International Race Circuit, Anting International Automobile City and Jiading Industry Zone. Guests can discover 800 years of local culture at nearby Nanxiang Old Town and Anting Old Street. The National Exhibition and Convention Center, Hongqiao International Airport and Hongqiao Railway Station are also a short drive away.酒店设有304间现代优雅客房，包括23间套房、4间行政套房和1间总统套房。无论商务出差，还是休闲度假，在此下榻都将令您心旷神怡。温馨舒适的客房犹如家外之家，现代韵味的艺术壁画、开阔的远香湖和嘉定城市美景、各种最新智能科技，让您随时与世界保持同步。Whether you’re here for business or pleasure, you’ll feel fully refreshed in our 304 savvy guestrooms, including 23 suites, four executive suites and a presidential suite. Styled with residential warmth and modern art murals, each room showcases panoramic lake or city views and smart technology to keep you connected. 凯悦酒店历来以卓越的餐饮体验享誉世界。上海嘉定凯悦酒店拥有三间凌驾于城市上空的餐厅和酒廊，分别为享悦中餐厅、咖啡厅和大堂酒廊。另加的酥园西点屋，每一间餐厅都美轮美奂，个性鲜明，独揽胜景。Discover Hyatt's reputation for dining excellence at sky-high restaurants and eateries – Xiang Yue Chinese restaurant, Market Café interactive dining and The Lounge – all with top-of-the-city views and sleek designs. The Pastry Shop on the Ground Floor also provides freshly baked pastries, cakes and beverages.