- 统筹客房日常运作,合理安排排班与工作分配,确保客房清洁、公区维护按时完成。
- 执行客房服务标准,处理宾客需求与投诉,提升住客满意度。
- 监管布草、制服及客衣的收洗与送返,把控洗涤质量与时效。
- 管理工作间、库房及操作设备,做好物资出入库登记与盘点,确保用品充足、摆放有序。
- 执行客人遗留物品的登记、保管、认领及处置,做到有据可查。
- 编制并监控部门预算,控制易耗品、洗涤费及人力成本,落实节能降耗。
- 协调园林绿化及外围环境养护,保持景观整洁。
- 负责员工招聘、培训、排班与绩效考核,做好带教与辅导。
- 排查卫生隐患并跟进整改,确保符合卫生、消防及防疫标准。
- 与前厅、工程等部门保持沟通,协调维修、VIP接待及应急事件处理。
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
Banyan Tree Hotels and Resorts is a leading manager and developer of premium resorts, hotels and spas in the Asia Pacific, with 36hotels & resorts, 73 spas, 91 galleries & 3 golf courses. The company maintains a workforce of more than 40 locations in 27 countries reflecting the same diversity in culture as its resort destinations.悦榕集团是亚太区顶尖度假村、酒店及SPA的营运开发商。直至目前为止, 有36家度假村、73家水疗、91家悦榕阁与3个高尔夫球场。足迹遍布28个国家,犹如我们的度假村地点一样,反映多元文化。We take great pride in all we do for our properties, our guests and most importantly, our associates, because you are the ones who really make the difference and ensure that every guest encounters a true Banyan Tree Experience. 对于我们来说,酒店员工及客人都是引以为傲的财富,尤其是我们的员工,因为正是你们成就了我们的独树一帜,并且让客人真正体会到悦榕集团的风格。Our focus is on YOU. We are always here to support and develop to ensure that your experience and employment with Banyan Tree Hotels and Resorts is positive.我们的中心就是您。悦榕集团会给您提供支持、创造发展的机会,并以此为您积累专业的工作经验。Banyantree Tengchong is Tengchong County’s premier resort, nestled in a valley near the western edge of Yunnan province. Famed for its geothermal pools, with mineral-rich waters and perfect tropical highland climate are for those seeking a holiday with a difference.腾冲玛御谷悦榕庄依偎在云南西部。酒店充分利用丰富的地热资源,富含矿物质的温泉水质,完美的热带高原气候,让您充分享受自然围拢的安静生活。WELCOME TO JOIN US 我们期待您的加入!非常感谢您对腾冲玛御谷悦榕庄的关注,您可以通过邮箱或电话联系到我们Contact联系人:人力资源部Contact No. 联系电话:0875-8999888 转 7801 / 18487210860Mailbox招聘邮箱:Careers.tengchong@banyantree.comAddress 酒店地址:云南省腾冲市北海乡玛御谷温泉小镇