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宾客体验专员负责酒店电话的接听，客人的叫醒服务要求，电话过滤，和其他相关电话接听。为客人提供留言服务(例如：语音,邮件,传真)的接收,并及时的递送至房间。回答并记录客人电话要求，问题，担忧. 准确，完整，清晰记录客人的留言并及时的传递。在电脑里记录所有客人的要求和问题，将信息传递给相关人员或者部门(行李员，客房部等) ，确保客人所有的问题得到及时的解决并使客人满意。提供房间的设施设备，欢迎礼物，当地有趣的信息给客人。并协助客人获得网络连接.
Guest Experience telephone switchboard station in order to answer telephone calls. Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet.
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海棠北路100号三亚艾迪逊酒店 
酒店业--国际高端酒店/5星级
500-999人
外商独资．外企办事处
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining,entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar! “Inspired by the sea, The Sanya EDITION on Hainan Island in Southern China is an exceptional getaway designed for relaxation and rejuvenation. Water, a source of both vitality and serenity, defines the lush50-acre property, which features a spectacular private “ocean.” Here, gondolas transport guests to an extraordinary floating restaurant and families enjoy beachside cafes and cabanas. The sense of luxurious tranquility is established at the reception area, where a lotus pool and live bamboo grove serve as a counter point to a curated art gallery displaying the work of renowned artists.All 500+ guestrooms have ocean views, as do the collection of villas perched on a terraced hillside. The warm and inviting interiors exude a comfortable,simple sophistication, using light oak finishes and airy fabrics that evoke the beach. At the meeting center, the separation between outside and inside disappears, with teak-floored rooms opening onto a generous sunken courtyard and garden that offers natural light and views of the surrounding forest.” EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart,not from a handbook. A place that delivers a never-ending the atrical performance that continuously delights and enchants each and every one of our guests. We invite you to join us today.艾迪逊品牌以一种特立独行的全新方式将个性化、定制化与独创性融于一身。品牌由万豪国际集团 (Marriott International) 与伊恩 - 施拉格 (Ian Schrager) 联袂打造。它将伊恩 - 施拉格著名的别具风格的住宿体验理念与万豪的全球影响力、运营专长和规模相融合。三亚艾迪逊酒店（The Sanya EDITION）以浩瀚无垠的海洋为灵感，选址中国海滨胜地海南岛，呈献独树一帜的奢华体验。三亚在古代被称为“天涯海角”。时至今日，三亚依然保留了水清沙白、葱郁繁茂的热带天堂风貌。水，乃活力与平静之源。这座占地50英亩的酒店的独特之处在于，三亚艾迪逊酒店拥有一片壮观的私人海洋。酒店坐落于海棠湾中心地带，占地约为19.4万平方米，拥有中国南海超过330米（1000英尺）的海岸线和天然海滩。三亚艾迪逊酒店正在招聘热情、开朗，出色的人员，你们也希望能够找到一个能有启发、激励和挑战并令人感到骄傲的工作场所、一个服务发自内心而非课本的场所、一个提供永无止境的服务并不断吸引客人的场所。三亚艾迪逊酒店诚邀您即刻加入！
