值班经理 Duty Manager
6千-8千
投递简历
发布于 12-25
值班经理 Duty Manager
6千-8千
三亚 | 5年以上 | 大专 | 招1人
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职位描述

What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

 

您认为自己是优秀的值班经理吗?

 

您的激情是什么?无论您的爱好是网球、购物或是卡拉OK,在洲际酒店集团,我们都对您非常欢迎。洲际酒店集团希望招募到那些把同样的关注和激情如同付诸于他们的爱好那样投入到工作中的人-那些用心对待客人每件事情的员工。目前我们在招募更多这样的员工加入我们充满动力与活力的团队。



1.Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.

直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通。

2.Drive the business .

积极推动酒店生意

Provides functional assistance and direction to all departments.

3.向所有部门提供功能性支持和指导。

Cooperates, coordinates and communicates with other hotel departments as required.

4.按需要与酒店其它部门进行合作、协调和沟通。

Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel

对各种状况做出反应,以确保来宾被及时的礼貌接待并得到充分的注意和重视。

5.Responds to guest needs and resolves related problems

就客人的需求做出反应并解决相关问题。

6.Supports and assists Front Office personnel and all departments at peak periods.

在高峰期向前厅部工作人员和其它所有部门提供支持和协助。

7.Ensures VIPs and IHG Rewards Club guests receive special attention

保证贵宾和IHG优悦会会员受到特别关照。

8.Assists Guest Relations in greeting, rooming, and sending off VIP guests.

协助客户关系部门迎接贵宾,为其安排房间并在其离店时送行。

9.Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.

监督员工的行为、制服穿着、卫生和外表形象。

10.Provides input for Front Office meetings.

为前厅部会议提供信息 。

11.Promotes inter-hotel sales and in-house facilities.

促进店际销售及推销酒店内的设施。

12.Fully conversant with all hotel emergency procedures.

熟知酒店紧急情况所有处理程序。

其他要求
国际联号工作经历:优先
语言能力:英语-熟练 中国普通话-熟练
计算机能力:良好
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公司地址
海棠北路100号三亚艾迪逊酒店
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  • 酒店业--国际高端酒店/5星级
    行业
  • 500-999人
    规模
  • 外商独资.外企办事处
    企业性质
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining,entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar! “Inspired by the sea, The Sanya EDITION on Hainan Island in Southern China is an exceptional getaway designed for relaxation and rejuvenation. Water, a source of both vitality and serenity, defines the lush50-acre property, which features a spectacular private “ocean.” Here, gondolas transport guests to an extraordinary floating restaurant and families enjoy beachside cafes and cabanas. The sense of luxurious tranquility is established at the reception area, where a lotus pool and live bamboo grove serve as a counter point to a curated art gallery displaying the work of renowned artists.All 500+ guestrooms have ocean views, as do the collection of villas perched on a terraced hillside. The warm and inviting interiors exude a comfortable,simple sophistication, using light oak finishes and airy fabrics that evoke the beach. At the meeting center, the separation between outside and inside disappears, with teak-floored rooms opening onto a generous sunken courtyard and garden that offers natural light and views of the surrounding forest.” EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart,not from a handbook. A place that delivers a never-ending the atrical performance that continuously delights and enchants each and every one of our guests. We invite you to join us today.艾迪逊品牌以一种特立独行的全新方式将个性化、定制化与独创性融于一身。品牌由万豪国际集团 (Marriott International) 与伊恩 - 施拉格 (Ian Schrager) 联袂打造。它将伊恩 - 施拉格著名的别具风格的住宿体验理念与万豪的全球影响力、运营专长和规模相融合。三亚艾迪逊酒店(The Sanya EDITION)以浩瀚无垠的海洋为灵感,选址中国海滨胜地海南岛,呈献独树一帜的奢华体验。三亚在古代被称为“天涯海角”。时至今日,三亚依然保留了水清沙白、葱郁繁茂的热带天堂风貌。水,乃活力与平静之源。这座占地50英亩的酒店的独特之处在于,三亚艾迪逊酒店拥有一片壮观的私人海洋。酒店坐落于海棠湾中心地带,占地约为19.4万平方米,拥有中国南海超过330米(1000英尺)的海岸线和天然海滩。三亚艾迪逊酒店正在招聘热情、开朗,出色的人员,你们也希望能够找到一个能有启发、激励和挑战并令人感到骄傲的工作场所、一个服务发自内心而非课本的场所、一个提供永无止境的服务并不断吸引客人的场所。三亚艾迪逊酒店诚邀您即刻加入!
海棠北路100号三亚艾迪逊酒店
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