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惠州龙门富力希尔顿度假酒店

    职位:Income Auditor Clerk收入审计文员(已停止招聘)

  • 职位性质:全职
  • 工作地区:广东省惠州市
  • 招聘人数:2人
  • 学  历:大专
  • 工作经验:不限
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供
  • 年龄要求:20-40
  • 计算机能力:不限
  • 语言要求:不限
  • 国际联号工作经历:不限
  • 薪资待遇:3千-4千
  • 职位有效期:2019-10-15至2020-01-13

岗位职责/职位描述

The basic responsibilities of the Chief Income Auditor is to check that all charges raised by each department have been properly posted to guests accounts or otherwise accounted for and the correct procedures have been followed and that all daily income that should have been received by the hotel was received.

收入审计的基本职责是检查来自每个部门的所有费用被正确地按照程序记入客人账户或入账,且所有酒店每日应收的收入被收到。

 

1.       To maintain a high customer service focus by approaching your job with the customers always in mind and being proactive in a timely manner towards their needs and requests of customers.

始终使自己的工作以顾客为核心,积极主动及时地对待顾客的需要和要求。             

2.       To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.

承担个人责任并主动解决问题,清楚地与客户和同事沟通,以取得积极影响。

3.       To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new  skills or knowledge in order to improve your personal performance.

自我激励和承诺,主动承担所有工作并抓住机会学习新的技能或知识,从而提高个人业绩。

4.       To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.

对改变的要求能够灵活,快速并积极响应,包括要求的任何任务。

5.       To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.

通过展示对同事的合作和支持,以团队目标为追求,保持以团队为重点。

6.       To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.

提供意见和建议,以提高酒店的运营/环境程序。

7.       To actively promote the services and facilities of the Hilton Hotels to guests and suppliers of the Hotel.

积极推销酒店的服务和设施给客人和酒店的供应商。

8.       To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.

执行所有义务和责任以确保工作中自身和他人安全。

9.       To contribute positively to Equilibrium and Esprit by providing both guests and fellow team-members with courteous, hassle-free service and by seeking to always maintain a pleasant working environment.

通过积极的态度提供礼貌和无障碍服务给客人和下属员工,始终保持愉快的工作环境。

10.   Audits the daily revenue figures, supporting reports and vouchers.

审计每日收入数据,支持报告和凭证。

11.   Ensure that Daily and Monthly revenue and settlement reconciliation is prepared on a timely basis.

确保每日及每月收入和付款及时调节。

12.   Ensure that all revenue is captured and reported.

确保所有收入被记录和报告。

13.   Ensure all gifts or entertainment voucher are controlled as per the policy.

确保所有礼券或免费券根据政策得到控制。

14.   Reviews all entertainment dockets and officers checks, ensuring that all are authorised and signed and have appropriate level of detail.

审查所有宴请账单及高职用餐,以确保所有被授权和签署并有合理的解释。

15.   Checks that complimentary rooms have been appropriately authorised.

检查免费房被合理批准。

16.   Audits the telephone interface report to ensure all telephone revenue has been posted.

审计电话自动挂账报告以确保所有电话收入已被挂账。

17.   Audits the internet interface report to ensure all internet revenue has been posted.

审计宽带链接报告以确保所有因特网收入被挂账。

18.   Ensures the relevant Front Office & Outlet reports are printed, audited and filed in date order.

确保相关前台人员和零售点报告被打印,审计并按日期存档。

19.   Verifies transactions posted in the daily report, including but not limited to credit cards, city ledger, crew allowances, paid outs, allowances & rebates, miscellaneous charges, voiding, car park revenues, and room safe keys.

核对挂入每日报告中的交易,包括但不限于信用卡,城市分类帐,员工折扣,支出,折扣及减免,杂费,作废,停车场收入及房间安全钥匙。

20.   Prepare rebate and allowance summary and rebate journal.

准备折扣和减免汇总表及减免凭证。

21.   Reconcile credit card charges between electronic credit card machine and Point of Sale system on a daily basis.

在电子信用卡机和销售点系统之间每日调节信用卡收入。

22.   Prepares daily revenue report for the Director of Finance/Financial Controller.

给财务总监准备每日收入报告。

23.   Ensure that all concessionaires revenue are reconciled, and recorded accurately.

确保所有特许/租赁收入被调节,并被正确记录。

24.   Audit the daily General Cashier’s Report.

审计每日总出纳员的报告。

25.   Check the Room Rate Discrepancy Report to ensure that all rate changes, upgrades etc have been properly authorised.

检查房价差异报告以确保所有价格变动,升级等被合理批准。

26.   Check to ensure that the Room Status Discrepancy Report is printed twice daily and any exceptions noted are reported..

检查并确保每天两次打印房间差异报告,任何不合理差异需及时报告。