岗位职责/职位描述
1.根据酒店的职责,目标和方向制定酒店的人力资源战略,并呈交给酒店行政委员会审阅。
2.为酒店设立洲际酒店集团的人力资源框架
3.按照洲际酒店集团的指导纲要制定员工配置制度。
4.为经理们提供与人力资源领域相关的培训 (招聘,轮班成本最低化,评估等)。
•协住部门领导设计职位描述。
•制定一套员工奖励制度。
•担当管理层和员工的顾问。
•制定纠正与员工相关的工作问题(包括旷工,人材流动,稳定员工队伍,员工的士气等)
5.管理酒店的劳资问题。
6.管理员工康复和赔偿以及医疗保险。
7.制定和实施处理员工纪律和申诉的面谈制度。
8.与外部机构建立良好的关系,包括政府培训机构,培训顾问,私人培训供应商和行业协会。
9.为总经理提供建议以便协助酒店实现战略目标。
10.管理部门的法律问题。
11.处理来自内部和外部(包括集团办公室)的工作要求。
12.制定与财务计划相符合的薪酬标准。
13.为相关员工制定奖金,佣金和奖励方案。
14.确保全面的,常规性的与员工交流思想。
15.在考虑酒店和劳力需求后制定高效的工作时间表。
16.在考虑酒店的需求后批准员工休假。
17.与财务总监一起编制和管理部门预算。
JOB DECRIPTION/JOB OVERVIEW
1.Develops the hotel’s HR strategy in conjunction with the mission, goals and objectives of the hotel and presents to Executive Committee
2.Establishes at the property, the IHG HR framework
3.Develops staffing policies in line with IHG guidelines
4.Conducts training for manages in HR specialty areas (recruitment; effective roster costing; appraisals, etc )
•Assist Department Heads in customizing Job Descriptions
•Develops a reward and recognition system
•Perform the role of adviser, consultant and councilor to management and staff
•Develop strategies to correct operational problems relating to staff (including absenteeism, turn over, retention, morale etc)
5.Manage industrial relations issues of the hotel
6.Manage workers compensation and rehabilitation and medical insurance
7.Develop and implement procedures for handling disciplinary and grievance interviews
8.Establish relationships with external organizations including government training agencies; training consultants; private training providers and professional associations
9.Provide advice to the General Manager which will assist in the meeting of strategic objectives
10.Manage the legal issues of the department
11.Respond to requests for information from internal and external sources, including Corporate Office
12.Maintain remuneration scales in accordance with financial objectives
13.Plan bonus, commission and incentive schemes for relevant staff
14.Ensures comprehensive and regular staff communication sessions
15.Prepares efficient work schedules considering the hotel and labour requirements
16.Approves leave after considering hotel requirements
17.Works with Director of Finance in the preparation and management of the Department’s budget•
任职要求
1.拥有良好的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
2.具有本地劳动和雇佣法的知识
3.精通微软办公软件
4.具有解决问题,推理,号召,组织和培训能力
5.良好的写作技能
6.具有人力资源或商业管理的学士学位
7.4年相关工作经验或相似的管理经验,或与此相当的教育与工作经验结合的背景。
8.有酒店筹备工作经验者优先。
QUALIFICATIONS AND REQUIREMENTS
1.Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
2.Knowledge of Local Labour and Employment Regulations.
3.Proficient in the use of Microsoft Office
4.Problem solving, analytical, reasoning, motivating, organizational and training abilities.
5.Good writing skills
6.Bachelor’s degree in Human Resources or Business Administration.
7.4 years of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience..
8.Experienced on hotel preopening would be highly preferred.
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