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Creating a warm and welcoming arrival for guests, ensuring that they feel expected and immediately “at-home” when they arrive.
为顾客提供热情周到的服务,有宾至如归感。
Uses creative management skills to solve guest and associate problems. Ensures compliance with company standards to ensure consistent high quality guest relations.
在遵循酒店规章制度,维持优质高效服务基础上解决所有宾客及员工遇到的困难和问题。
Manages desk, resolves guest concerns, handles emergencies and other challenges that may occur during the assigned shift. Implements resolutions by using discretion and judgment .
管理前台,用敏锐的判断力和决断力对当值期间的突发状况予以迅速解决。
Good customer relations skills.
良好的与客人沟通技能。
Positive outgoing personality.
积极开朗的外向型个性。
At least 1-2 years reception working experience required.
至少一至两年以上前台工作经验。
• 悦榕集团旗下全新品牌悦柳,是悦榕集团旗下高端康养休闲酒店品牌。• 以“养修之旅”为核心,将休闲度假、健康元素相结合。旨在让宾客在旅行中享受简约之美,在慢生活 里焕发精神,轻松拥享元气生活。• 酒店拥有179间客房及复式套房,优雅的设计格调与充满文化氛围的北京大学光华管理学院融为一体。• 3间风格迥异的餐厅及大堂吧,总面积1000平方米的无柱式大宴会厅以及多功能宴会厅为您提供难以忘 怀的会务体验。• 打造多种精彩焕活的旅行方式,加上先进的健身设施,健康营养的餐食以及自然舒缓的休憩空间,让 您远离城市喧嚣,在风光旖旎里开启惬意、焕活之旅。• Garrya, is a new and high-end health and leisure hotel brand under the Banyan Tree Group.• With "Journey of Wellness" as its core, it combines leisure vacation with health elements. The aim is to allow guests to enjoy the beauty of simplicity during their travels, rejuvenate their spirits in the slow life, and effortlessly embrace a vibrant life.• With 179 guest rooms and deluxe suites, blending elegant design with the cultural ambiance of Peking University's Guanghua School of Management.• Three distinct restaurants, and a lobby bar, as well as a spacious column-free grand banquet hall spanning 1,000 square meters and a versatile function hall, we provide an unforgettable setting for your events.• Create a range of exciting travel experiences, enhanced by modern fitness facilities, nourishing and wholesome dining options, and tranquil relaxation areas. Allow yourself to escape the urban noise and embark on a rejuvenating journey amidst stunning scenery.