• 五险一金
• 带薪年假
• 人性化管理
• 岗位晋升
• 员工生日礼物
• 技能培训
• 惊喜服务费
• 班车接送
• 食宿全含
• 全球免费房

1. Welcome - warmly greet the guest; ask of their experience of the day and offer assistance
欢迎客人-热情的问候客人，询问客人的温泉体验感受并且提供帮助
2. Farewell - Warmly greet the guest; ask of their experience of the day; offer guest to visit our gallery for signature AN items and other merchandise; offer to make another spa reservation or other hotel facilities i.e. Hot Spring / Restaurant / Tour etc.
道别 - 热情的问候客人，询问客人的温泉体验感受，建议客人参观悦椿阁并且提供温泉及其它相关商   品的信息以及酒店其它的设施设备，比如SPA/餐饮/户外旅游等
3. Be fully conversant with all services and Spa & Gallery facilities in order to be able to make helpful recommendations, and to be able to up-sell services and cross sell products.
熟悉温泉的各种服务和设施，针对性地进行有效的推荐，推广销售Spa疗程，温泉服务及产品
4. Accepts and accurately records all guest bookings for services in accordance with departmental procedures.
按照部门程序接受并准确地预订客人的温泉服务
5. Ensures that all cashiering functions are carried out in accordance with hotel’s accounting procedures.
确保所有收银按照温泉规定的财务程序操作
6. Accepts responsibility for, and to show initiative in decision-making, when handling minor guest objections, in order to enhance guest satisfaction and update superior thereafter.
承担责任, 在处理客人的小投诉时要及时做出正确的决定，以提高客人的满意度
7. Refers major guest objections to immediate superior to prevent further guest dissatisfaction.
对于客人较大的投诉，应立即报告经理，及时处理，以免增加客人的不满意感
8. Ensures the security and safety of all areas and facilities, and to be responsible for keys.
确保所有区域及设备的安全, 并且负责管理钥匙
9. To supervise and strictly check standards of the all subordinates with their work and grooming.  Be able to evaluate and give feedback to staff for improvement and motivate staff, to ensure excellent service quality.
监管并严格检查所有下属的工作和仪容标准。能够评估和给予员工反馈改进并激励员工以确保优质的服务质量
10. Perform as the receptionist / cashier when needed or any assignment by superior
当需要时，担任前台/收银员工作，或上级委派的其他工作
11. Take initiative to learn about the industry and competitors, provides suggestions for improvement.  
主动了解行业和竞争对手，并提出改进意见
12. Conduct the briefing for each shift and arrange the tasks to the team.
主持每个班次的简报工作，并为员工安排工作
13. Arrange the duty roster for HS associates.
为温泉员工排班
14. Check the facility before and after HS operation hours to make sure the standard procedures are followed.
温泉营运开始前和结束后检查设施，以确保遵循标准程序
15. Well managed the walkie talkie for HS associates.
 管理部门的对讲机
16. Conduct the proper training to HS associates.
为温泉员工进行适当的培训
17. Conduct the monthly inventory stock take according to the standard.
根据标准完成每月库存盘点

西安临潼悦椿温泉酒店坐落于西安的东大门临潼，酒店位于临潼国家度假区核心位置，占地235亩，建筑面积约11万平方米,拥有400间客房,6个风格迥异的餐厅。是新加坡悦榕集团与西安曲江临潼旅游投资（集团）有限公司共同打造的一个国际五星级温泉酒店群，主要包括主题酒店区、温泉水疗区、特色中餐区、西苑阁等区域，以现代风格诠释唐代宫廷韵味，融合了中国传统建筑中明柱、斗拱、屋面翼角造型与都会风情的当代温泉酒店。 Xi’an Lintong Angsana Hotel is located at East Gate of Lintong, whichis also in the middle of holiday village in Lintong. The whole hotel covers thearea of 235 acres, and the building areas are 11milion square meters. Our hotelhas 400 rooms for guests and 6 different styles of restaurants. Meanwhile, Xi’an Lintong Hotel is one of the five stars hotel which isestablished by Singapore Banyan Tree and Xi’an Qujiang Travel Investment Corporation. The hotel has beendivided by many different parts, including Theme Hotel Area, SPA Area, SpecialChinese Restaurant, Royal Garden Court and so on. One of the most spectacularaspect is that hotel combines the charm of Palace Tang and Chinese traditionalbuilding, like Minzhu, Brackets(Dougong), Roof Wing Angle and MetropolisCustoms.