1.Todrop off and collect guests in the hotel buggy according to the standards andprocedures of the hotel.
按酒店标准接送客人
2.Todeliver newspapers and messages to guests room, and to deliver and collectluggage in a timely and efficient manner.
及时有效地发送报纸、留言及收送行李到客人的房间
3.Toload and unload cars on arrival and departure of guests, and assist guestsentering and leaving the vehicles.
在客人到达和离开时协助客人上下车并帮助客人上下行李
4.Toensure that guests expectations are met or exceeded by providing an efficient,friendly and attentive service.
通过提供高效、友好、及时的服务,达到并超过客人的期望
5.Tocheck the lobby helping to keep it clean and tidy and report any defects.
保持大堂的清洁卫生,如果有损坏及时报告
6.Tocheck the hotel buggies making sure they are clean and in good working order.
确保电瓶车清洁并且运行良好
7.Tosupervise the traffic at the porte cochere.
协调车辆停放秩序
8.Answersguest inquiries by providing accurate and appropriate information.
对于客人提出的问题提供准确,适当的信息
9.Handlescustomer complaints if possible, or reports them to supervisors.
尽可能解决客人的投诉,否则上报主管
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西安临潼悦椿温泉酒店坐落于西安的东大门临潼,酒店位于临潼国家度假区核心位置,占地235亩,建筑面积约11万平方米,拥有400间客房,6个风格迥异的餐厅。是新加坡悦榕集团与西安曲江临潼旅游投资(集团)有限公司共同打造的一个国际五星级温泉酒店群,主要包括主题酒店区、温泉水疗区、特色中餐区、西苑阁等区域,以现代风格诠释唐代宫廷韵味,融合了中国传统建筑中明柱、斗拱、屋面翼角造型与都会风情的当代温泉酒店。 Xi’an Lintong Angsana Hotel is located at East Gate of Lintong, whichis also in the middle of holiday village in Lintong. The whole hotel covers thearea of 235 acres, and the building areas are 11milion square meters. Our hotelhas 400 rooms for guests and 6 different styles of restaurants. Meanwhile, Xi’an Lintong Hotel is one of the five stars hotel which isestablished by Singapore Banyan Tree and Xi’an Qujiang Travel Investment Corporation. The hotel has beendivided by many different parts, including Theme Hotel Area, SPA Area, SpecialChinese Restaurant, Royal Garden Court and so on. One of the most spectacularaspect is that hotel combines the charm of Palace Tang and Chinese traditionalbuilding, like Minzhu, Brackets(Dougong), Roof Wing Angle and MetropolisCustoms.