联系我们
- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们

扫码下载最佳东方APP

扫码关注最佳东方公众号
【岗位职责】
1、全面负责西餐厅的日常运营管理工作,包括人员排班、服务标准执行及餐厅环境维护
2、制定并实施餐厅服务流程与操作规范,确保服务品质符合酒店标准
3、监督食品出品质量与摆盘标准,定期与厨房团队沟通优化菜单
4、负责餐厅员工培训、绩效考核及团队建设,提升员工服务技能与职业素养
5、分析经营数据,制定销售策略并控制成本,完成月度营收目标
6、处理客人投诉及突发事件,维护酒店品牌形象与客户关系
7、协调与其他部门的合作,确保宴会、会议等活动的餐饮服务顺利执行
【岗位要求】
1、具备餐饮服务行业管理经验,熟悉西餐运营模式及服务流程
2、出色的团队管理能力,能有效激励员工并处理人员关系
3、敏锐的市场洞察力,具备成本控制意识和经营分析能力
4、优秀的沟通协调能力,能妥善处理客户投诉及跨部门协作
5、流利的英语沟通能力(需应对国际宾客),掌握基础办公软件
6、适应弹性工作时间,能承受高强度工作压力
7、对西餐文化有深刻理解,具备葡萄酒等酒水知识者优先
北京康莱德酒店将在每周一至周五早晨九点至下午六点之间进行面试,您可携带一寸彩色照片经员工通道至酒店人力资源部(朝阳区东三环北路29号,呼家楼站E口往北600米,公交车三环辅路白家庄站,嘉铭中心写字楼南侧,世贸宫园中门西侧)面试. 北京康莱德酒店坐落于北京朝阳区燕莎商圈和北京中心商务区,是由招商蛇口投资,世界著名酒店管理集团希尔顿的奢华品牌。 北京康莱德拥有豪华客房及套房289间,4层行政楼层带有单独接待前台和行政楼层酒廊。客房内可远眺团结湖,并配有游泳池,水疗中心,全日制餐厅,中餐厅,大堂酒廊,室外私人花园,会议室和宴会厅。 北京康莱德为旅行者提供最前沿的奢华和最贴心的服务。完美的套房帮商务客人打造优雅,现代之旅。无论是方便的交通,眩丽的宴会设施,结合世界一流的水疗与超大的精品客房,数不胜数的亮点构成了无以伦比的康莱德酒店。 谢谢您关注我们的招聘信息。您可以通过http://www.hiltonworldwide.com/careers申请相关的职位。我们热切期盼您的加入! 再次感谢您对北京康莱德酒店的关注! 关于业主: 北京康莱德酒店由招商局蛇口工业区控股股份有限公司投资(简称"招商蛇口")。招商蛇口于1984年在深圳成立,是香港招商局集团三大核心产业之一的地产业旗舰公司,也是中国最早的房地产公司之一,国家一级房地产综合开发企业,先后在深圳交易所(000024)、新加坡交易所(200024)挂牌上市。 经过不断的发展,招商蛇口已成为一家具备综合开发能力、物业品类丰富、社区管理完善的大型房地产开发集团,形成了以深圳为核心,以珠三角、长三角和环渤海经济带为重点经营区域的市场格局。 The interview day is on every Monday to Friday, 9:00am - 6:00pm. Please do bring 1 inch color photo for interview. Hotel address is located at 29 North Dongsanhuan Road, Chaoyang District, Beijing. Conrad Beijing is located in the centre of Yansha Commercial Zone and the Central Business District,invested by China Mechants Shekou Holdings,managed by Hilton. Conrad Beijing will feature 289 Luxurious guestrooms and suites, four Executive floors, with a private reception and guest lounge, most guestrooms overlook as far as the Tuanjie Lake Park. Pool, Spa, three Restaurants, Chapter an International unique buffet , Grill Steak house with an abundant wine cellars, Chinese Restaurant, Lobby lounge, night club with outdoor gardens private sittings areas and fire place. Two ballrooms, six meetings rooms. Conrad Beijing offers visitors to Beijing the ultimate in luxury and service. Ideally suited to the business traveler, this elegant modern property provides respite from easy access to the centre of Beijing and its plethora of tourist attractions, stunning banqueting and meeting facilities combined with a world-class spa and large superbly appointed guestrooms will create a phenomenal Conrad property. Thank you for paying attention to our advertisement. you can apply viahttp://www.hiltonworldwide.com/careers. We are looking forward to receiving from you! Thank you again for your interest in Conrad Beijing. 员工福利1. 免费用餐所有团队成员可在员工餐厅免费用餐。2. 全面的社会保险养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金。3. 团队成员入住优惠价希尔顿成员可在全球姐妹酒店享有非常优惠的员工入住优惠价。4. 假期福利法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等。5. 团队成员嘉奖酒店将定期进行月度优秀成员、年度优秀成员等表彰。6. 团队成员培训我们提供在职培训、课堂培训、全员免费希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。7. 团队成员活动酒店人力资源部会定期为团队成员举办各种丰富多彩的活动。Benefits for Team Member1. Duty MealsDuty meals per working day will be provided to all team members.2. Social BenefitsFull social insurance, housing fund will be offered to all team members.3. Team Member Travel ProgramIt is our policy that team members can benefit from team member rate (J1D) when rooms are available.4. Leave BenefitsWe provides our team members with several types of leave including public holiday, annual leave, paid medical leave, maternity leave, marriage leave, compassionate leave and etc.5. Team Member AwardsWe will award whoever dedicates to work as Team Member of Month, Team Member of Year and etc.6. Team Member Training SystemIn Hilton Worldwide, we provide online courses(in the Hilton Worldwide University), class training, cross training in sister hotels and internal transfer opportunities for all full-time team members.7. Variety of ActivitiesHotel will organize a variety of activities for team members regularly 每周公开招聘日:周一-周五:09:00-18:00Weekly Recruitment DayMon - Fri:09:00-18:00