1.Ensure that recipe cards, production schedules, plating guides, photographs are current and posted. 确保食谱卡、生产流程、摆放标准及图片正确无误并公布
2. Check Micros printers on the line; ensure they are in working order and there is enough paper available for the shift. 检查Micros打印机联网;确保打印机工作正常并且纸张充足
3. Ensure that all staff prepare menu items following recipes and yield guides, according to department standards. 确保所有员工依据部门标准,按照食谱及收益指导制作菜品
4. Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel. 督导员工的工作表现,确保所有工作流程按照部门标准完成;和相关人员一起纠正不足
5. Work on line during service and assist wherever needed. 在服务有需要时于一线工作
6. Be aware of any shortages and make arrangements before the item runs out. 意识到物品短缺并在物品用完之前做相应安排
7. Ensure that F&B Service Staff are informed of 86'd items and amount of available menu specials throughout the meal period. 在用餐时段确保餐饮部员工得知菜牌上的可供应及不可供应菜品
8. Observe guest reactions and confer with service staff to ensure guest satisfaction. 观察客人的反应并与服务人员交流以确保客人满意
9. Promote positive guest relations at all times. 在任何时刻倡导积极的客户关系
10.Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. 熟知酒店所有的服务/设施及当地的旅游景点/活动以便能准确回复客人的问询
11. Monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction. 监督和处理客人投诉时全程跟进,确保客人满意
12. Conduct frequent walk throughs of each kitchen area and direct respective personnel to correct any deficiencies. Ensure that quality and details are being maintained. 时常巡视每个厨房区域并指示相关人员改进不足。确保保持产品品质及细节
13. Inspect the cleanliness of the line, floor, all kitchen stations. Direct staff to rectify any deficiencies. 检查一线,楼层以及所有厨房区域的清洁卫生。指导员工纠正不足
14. Ensure that staff maintain and strictly abide by state sanitation/health regulations and hotel requirements. 确保员工严格遵守卫生/健康相关规定及酒店要求
15. Maintain proper storage procedures as specified by Health Department and hotel requirements. 依据卫生部门和酒店要求保持适宜的仓储程序
16. Instruct staff in the correct usage and care of all machinery in the kitchen operation, stressing safety. 引导员工正确使用和保养厨房的设备,强调安全
17. Complete work orders for maintenance repairs and submit to Engineering. Contact Engineering directly for urgent repairs. 下发维修保养的工程单并递送到工程部。紧急维修直接联系工程部
18. Develop new menu items, test and write recipes. 开发新菜品,试味及写食谱
19.Review sales and food cost daily; resolve any discrepancies with the Controller. 回顾日常销售和食品成本;和成本控制一起解决差异
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古都西安历经十三朝,走过五千多个春秋,这座城市拥有的丰富文化遗产为西安丽思卡尔顿酒店的设计带来无数灵感。酒店位于城南繁华的高新商务区,毗邻高端商场中大国际购物中心,拥有283间客房与5间各具特色的餐厅和酒吧,是探索这个魅力之都的全新起点。2,880平方米的宴会及会议场地及独立楼层的水疗与健身中心等便利设施,为宾客提供完善卓越的服务与难忘的体验。酒店共拥有283间客房,房间面积50平方米起,其中包含31间优雅舒适的套房。整体设计从十三朝古都文化底蕴中汲取灵感,室内设计则由享誉盛名的RemediosStudio的首席设计师操刀,他善于用建筑语言致敬悠久的历史文明。历史照进现实的文化碰撞恰是西安丽思卡尔顿酒店呈现的独特超凡体验。酒店共拥有五间风格各异的餐厅及酒吧,一间丽思卡尔顿行政廊。“鲜厨房”全日制自助餐厅以简洁的线条和质朴的色系迎接八方来客,供应地道的本地美食和西式佳肴;“炙焰”日式特色铁板料理餐厅内部为摩登大都会风格,以当季上乘的新鲜原料制作出令人垂誕的美食,辅以多种名贵清酒;优雅别致的“景轩”中餐厅为宾客呈现考究的粤式珍馐和地道的本地佳肴;酒店顶层独具一格的“天韵”酒吧餐厅将本地生活艺术融入奢华体验。搭乘专属电梯直达顶层,宾客将西安的迷人天际线尽收眼底。纵享御用调酒师匠心打造的鸡尾酒,品尝美味精致的东南亚小食与新鲜寿司。沉醉于“天韵”时尚雅致的餐饮空间,与古城的灵动之美合而为一。酒店正在寻找拥有激情,热爱酒店行业的绅士淑女加入我们,一起为客人创造独特、难忘且个性化的丽思卡尔顿体验。