• 五险一金
• 带薪年假
• 员工生日会
• 技能培训
• 岗位晋升
• 管理规范
• 领导好
• 员工生日礼物
• 年底双薪

Responsible
for communication within housekeeping and other departments regarding guest
requests and hotel talent. Renders secretarial and clerical services for
housekeeping.
负责本部门内的沟通，将客人的要求反映给其他相关部门，做好本部门的翻译及文秘工作。
Contact
suppliers and outside contract service. Prepares requisitions for all office
supplies.
就有关售后服务的问题，与供货商联系。
Bring any
complaints (talent/guest) calls to Exec. Housekeeper’s attention.
收集客人和人才的抱怨，并反映给行政管家。
Handles
telephone incoming/outgoing calls.
负责接打电话。
Handles
human relation duties for talents.
处理人才人事关系。
Sees that talent’s
complaints and needs are passed on to the Supervisor.
了解人才抱怨和需求，并反映给主管。
Arranges appointments
for Executive Housekeeper; reminds superior of appointments and meeting.
安排行政管家的会见，提醒各部门主管的会见及会议。
Drafts
routine or simple correspondence for the Executive Housekeeper as assigned.
为行政管家起草日常简单的信件。
Issue and
retrieve keys and work phones daily.
每日发放和收回钥匙和工作手机。
 Daily record,organize and store guest left
items.
每日记录，整理并存放好客人的遗留物品。
Daily record,organize and store guest left items.
能配合财务部的盘点工作。
Can estimate all kinds of goods in advance and place reasonable orders
in time to ensure all kinds of goods are not interrupted.  
能提前估算各种货品及时合理下单，保证各种物品不中断。
 
To Assist the Management
of Housekeeping Department
协助客房部的管理
 
To assist
directly with the Executive Housekeeper's responsibilities.
直接协助行政管家的工作。
Takes down
and transcribes minutes of meetings and dictation from the Executive
Housekeeper.
写下会议的笔录和行政管家的口授。
Type’s
correspondence, memorandums, circulars, reports.
打出各种信件、备忘录和报告。
Opens /
dispatches mail relative to the division.
处理本部门的相关信件。
Maintain
office supply stock.
保持办公室用品的正常储备。
Performs
special duties on relation with the division when requested.
如果需要，执行部门内特殊的职责。
Maintain
cleanliness of work area.
保证工作区域的干净、整洁。
Receives
and records reports from housekeeping sections regarding missing, defective or
damaged equipment, prepares maintenance work orders and sends same to
engineering department.
接收和登记客房部内设备的丢失、缺少或破坏情况，准备好请修任务并送到工程部。
Types or
inputs to computer for all reports, memoranda and correspondence for Exec.
Housekeeper and maintains file of same.
将所有的工作报告、备忘录和信件输入电脑，并保存所有的文件。
Types or
feeds into computer inventory reports of all Housekeeping supplies and
equipment.
将客房部的供货和设备的盘点情况输入电脑。
Takes and
transcribe dictation and minutes of meetings, drafts routine or simple
correspondence for approval of superior.
写下会议上的记录及口授。在领导的批准下做出简明的、符合情况的记录。
Responsible
for all filing, including the personal files of individual talent of the
department, labels all the files properly and systematically.
对于部门内每位人才的个人档案作详细的记录，将所有的档案正确系统地做好标注。
Keep files
in good order and updated.
将文件按顺序保存好并将其更新。
Maintains a
logbook for lost and found items and recommends for disposal at appropriate
time.
保存记录好遗留物品清单并建议和提醒处理时间。
Keep
personal records of talents, attendance sheets, change forms, annual leave,
sick leave accident report etc.
对人才的出勤、岗位变动、年假、病假的情况做出记录。
Prepare
purchase requisition for housekeeping and follow-up progress of purchase
orders.
准备部门采购需求并跟踪采购情况。
Works with
superior in the preparation and management of the department’s budget and is
aware of financial targets.
协助上司准备并管理分部预算，并了解财务目标。

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