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Job Description
• Responsible for providing administrative support to the Sales Managers and Director(s) while being familiar with all aspects of the sales process.
Responsibilities
• Receive and respond to incoming telephone calls in accordance with Four Seasons Standards and assist with overflow calls for Sales & Marketing.
• Prepare accurate written correspondence including letters, proposals, contracts, reports, banquet event orders, schedule of events, and e-mails using MS Word, Delphi, Crystal Reports, and Lotus Notes.
• Assist with all guest inquiries within the Sales and Marketing department, including assisting with high telephone volume and walk-in site inspections.
• Participate in hotel specific, local, and Four Seasons sponsored sales blitz, and telephone blitz activity.
• Maintain Delphi accounts, including traces, creating and updating bookings, manipulating events in the function diary and the preparation of Banquet Event Orders.
We Expect from You
• Excellent reading, writing and oral proficiency in the English and Cantonese languages.
• Bachelor degree preferably
• Strong communications skills (telephone and in person).
• Requires knowledge of and ability to operate computer equipment
• Basic knowledge of hotel operations
天津四季酒店Four Seasons Hotel Tianjin 天津四季酒店,傲立于天津最繁华的城市中心,与天津国际金融中心及700,000平方米的综合发展区域完美融合。酒店及公寓高45层,包含259间豪华客房,143套公寓,风格各异的餐厅和酒吧。Rising above the heart of the central business district and surrounded by architectural reminders of the city’s fascinating east-meets-west history, Four Seasons Hotel Tianjin brings a world-class experience to this international port city – the gateway to North China. With cosmopolitan flair and inimitable style, Four Seasons Hotel Tianjin confidently delivers the perfect Four Seasons experience, from spectacular dining in one of our flagship restaurants to restorative treatments in our world-class spa