招聘公寓服务经理 Residence Services Manager_天津四季酒店招聘信息-最佳东方

Responsibilities

工作职责

1.Assures that all financial and credit procedures are followed. Follows up on credit problems with Residences Finance Manager. Reviews all paid-outs, rebates, petty cash disbursements and any other financial-operational related subjects. Checks cashiers’ work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements.

确保日常运营遵照财务及信贷流程来。同公寓财务副总监一同处理信贷问题。审查所有现金支出，减免，现金报销和任何与财务及运营有关事宜。在每天结束的时候检查出纳员的当班工作、确保所有交易也配有适当的批准和背书。

2.Ensures that all residences, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.

确保留存所有与公寓、公司、地方法规相关的财务记录；遵循财务记账，资金处理的规定；及时准确的汇报财务信息。

3.Routine rounding of the residential environment in every shift, including all the public area to ensure everything is in working condition. Reports any damages or repairs work on a timely manner and follow up the works, which have been completed. Ensures that employees grooming are up to standard. Keep Department Head well informed of any area of concerns.

每班次例行检查公寓周围环境包括所有公共区域以确保一切工作正常。对于一切损坏及时报告并且维修工作的完成。确保所有员工的仪容仪表符合标准。确保所有部门经理知晓任何有问题的区域。

4.Coordinate move in and move out in an efficient and friendly manner, using guest name whenever possible..

高效的为住客安排及协调搬进、搬出安排，并保持友好的态度。尽可能的使用客人姓名称呼客人，确保客人满意入住。

5.Ensure proper execution of work order/request system and that items are followed up on when necessary.

保证相关工作着实执行，跟进存在系统及存在工作问题。

We Expect from You

我们对您的期望

1.Minimum of 2 years working experience at the same position as a Duty Manager in 5-star international hotel or service apartment; or a minimum of four years’ experience in front desk’s operation in a senior position

最少2年于国际五星级酒店或服务式公寓同等职位工作经验; 或是有至少四年资深酒店或公寓前台职务的经验。

2.Preferably Graduate from Hospitality School & Completed High School

适用于完成高中学业并毕业于酒店管理学校

3.Able to converse in English.

能够用英语交谈

4.Being calm and patient and be of service passion.

冷静耐心，具备服务热情。

5.Be familiar with hotel and/or residential system and equipment.

熟悉酒店公寓设备及系统。

6.Requires knowledge of the basic ability to operate computer.

具备基本电脑操作知识。

7.Reading, writing and oral proficiency in Chinese language and have some Reading, writing and oral ability in English language.

具备简单英语听说读写能力。

8.Ensures high standards of personal presentation and grooming.

确保保持高标准的个人形象和仪容仪表。

天津四季酒店Four Seasons Hotel Tianjin 天津四季酒店，傲立于天津最繁华的城市中心，与天津国际金融中心及700,000平方米的综合发展区域完美融合。酒店及公寓高45层，包含259间豪华客房，143套公寓，风格各异的餐厅和酒吧。Rising above the heart of the central business district and surrounded by architectural reminders of the city’s fascinating east-meets-west history, Four Seasons Hotel Tianjin brings a world-class experience to this international port city – the gateway to North China. With cosmopolitan flair and inimitable style, Four Seasons Hotel Tianjin confidently delivers the perfect Four Seasons experience, from spectacular dining in one of our flagship restaurants to restorative treatments in our world-class spa