About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Rising above the heart of the central business district and steps from shopping and historic neighbourhoods, Four Seasons Hotel Tianjin offers 259 elegant guest rooms and suites, five spectacular dining options, a luxurious spa and state-of-the-art fitness centre plus sky-lit indoor pool, as well as the extraordinary event spaces including two fabulous ballrooms. Business travellers will appreciate the Executive Club Lounge, while couples and families enjoying a getaway weekend will delight in the thoughtful services and exceptional amenities for which Four Seasons is recognized the world over.
About the role
Deliver the service standard at the Health Club including the swimming pool to ensure that it achieves guest’s satisfaction and Hotel standard
在健身中心(含泳池在内的)提供标准化服务,以确保达到客人的满意度和酒店标准。
What you will do
Provide members and guests the highest level of safety with excellent guarding of the pool and enforcement of pool rules and regulations. Greet and properly register members and guests at the pool.
Interacting and communicating with all the team members, peer group & management team.
Interacting with hotel guests and members reporting complaints and providing feedback to the management.
Attend regular meeting with the team to discuss any matter/issues.
Daily communication to all Life Guard regarding daily/upcoming events through use of daily briefings, pass-on logs, memos, or any other means necessary.为会员和客人提供最高级别的安全防护和优秀的游泳池和执行游泳池的规章制度。问候并妥善登记会员和客人在游泳池。
与所有的团队成员,其他部门同事和管理团队的保持互动和沟通。
处理酒店客人和会员投诉,并及时向管理层反馈。
参加与团队的定期会议,积极地讨论问题。
通过每日例会,工作日志、备忘录、或其他必要方式和所有其他救生员沟通当日或近期需关注事宜
What you bring
Reading, writing and oral proficiency in the Mandarin and English.
An understanding of The Pool and Fitness environment.
Previous hotel experience/knowledge.
Life Guard Certificate is required.
The ability to be certified in CPR (Cardio-Pulmonary Resuscitation is preferrable).
流利的普通话和英语阅读、写作和口语能力。
了解游泳池和健身环境。
具备酒店相关工作经验/知识。
持有救生员职业鉴定证书。
具备CPR认证(心肺复苏能力者优先)。
What we offer:Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Employee Meals
具有竞争力的薪酬、工资和综合的福利待遇
完善的培训和发展机会
全球四季酒店的员工住宿优惠
免费员工餐
Schedule & Hours:
Flexible.
灵活排班
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天津四季酒店Four Seasons Hotel Tianjin 天津四季酒店,傲立于天津最繁华的城市中心,与天津国际金融中心及700,000平方米的综合发展区域完美融合。酒店及公寓高45层,包含259间豪华客房,143套公寓,风格各异的餐厅和酒吧。Rising above the heart of the central business district and surrounded by architectural reminders of the city’s fascinating east-meets-west history, Four Seasons Hotel Tianjin brings a world-class experience to this international port city – the gateway to North China. With cosmopolitan flair and inimitable style, Four Seasons Hotel Tianjin confidently delivers the perfect Four Seasons experience, from spectacular dining in one of our flagship restaurants to restorative treatments in our world-class spa