• 五险一金
• 带薪年假
• 员工生日礼物
• 完善培训体系
• 一流工作环境
• 全球免费住房
• 岗位晋升
• 全球工作机会
• 节日礼物
• 包吃包住

 
Responsibilities 
工作职责

1. Delivers the brand promise and provide exceptional guest service at all times；
2. Be familiar with the hotel’s products and services and policies；
3. Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, Feedback guests’ complaints to Assistant Manager / Guest Services Manager immediately.
1. 确保遵循品牌承诺并始终提供优异的对客服务；
2. 熟悉掌握酒店的产品知识、服务标准及酒店政策；
3.礼貌并有效地处理客人和员工的投诉或询问，将客人投诉立即汇报至助理经理或宾客服务经理。

Preferred Qualification and Skills 
优先考虑的资格与技能

1.College graduate or Certificate；
2.Good Communication skill and fluent verbal English；
3.Mandarin speaking is a must and work authorization in China is required.
1.本科学历及具有学历；
2.良好的沟通能力及熟练的英语口语；
3.能够讲普通话及具有在中国工作的许可。

天津四季酒店Four Seasons Hotel Tianjin     天津四季酒店，傲立于天津最繁华的城市中心，与天津国际金融中心及700,000平方米的综合发展区域完美融合。酒店及公寓高45层，包含259间豪华客房，143套公寓，风格各异的餐厅和酒吧。Rising above the heart of the central business district and surrounded by architectural reminders of the city’s fascinating east-meets-west history, Four Seasons Hotel Tianjin brings a world-class experience to this international port city – the gateway to North China. With cosmopolitan flair and inimitable style, Four Seasons Hotel Tianjin confidently delivers the perfect Four Seasons experience, from spectacular dining in one of our flagship restaurants to restorative treatments in our world-class spa