- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
扫码下载最佳东方APP
扫码关注最佳东方微信号
Responsibilities 工作职责
1. Coordinates and performs guest arrival,departure and cashiering tasks in accordance with hotel standards; Provides genuine hospitality and recognition in the work area; adheres to hotel credit policies and procedures;2. Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction; reports all glitches to Manager for further followup;
3. Possesses a high degree of product knowledge and relevant technical skills; intuitively recommends and effectively up sells resort facilities in a sensitive and personalized manner.
1.确保在协助客人光临、离开与付款时遵循酒店的服务标准;提供真诚服务,熟练掌握相应工作;遵循酒店的规章制度与工作流程;
2.设身处地的为客人的需求着想,着力帮助客人解决疑虑以满足其要求;绝对确保客人的满意度;将所有工作中出现的问题与客人投诉等相关事宜报告给部门经理,方便部门经理后续跟进;
3. 熟练掌握产品的知识和相关技术;结合不同情况,灵活性的推荐并销售产品与服务。
Preferred Qualification and Skills 岗位职责
1.College graduate or Certificate;
2.Requires reading, writing and oral proficiency in the English language;
3.Good Communications skills and Computer skills;
4.Mandarin speaking is a must and work authorization in China is required.
1.本科学历及具有学历;
2.熟练的英语口语能力;
3.良好的沟通及电脑使用能力;
4.能够讲普通话及具有在中国工作的许可。
天津四季酒店Four Seasons Hotel Tianjin 天津四季酒店,傲立于天津最繁华的城市中心,与天津国际金融中心及700,000平方米的综合发展区域完美融合。酒店及公寓高45层,包含259间豪华客房,143套公寓,风格各异的餐厅和酒吧。Rising above the heart of the central business district and surrounded by architectural reminders of the city’s fascinating east-meets-west history, Four Seasons Hotel Tianjin brings a world-class experience to this international port city – the gateway to North China. With cosmopolitan flair and inimitable style, Four Seasons Hotel Tianjin confidently delivers the perfect Four Seasons experience, from spectacular dining in one of our flagship restaurants to restorative treatments in our world-class spa