招聘客房文员_三亚中心皇冠假日酒店招聘信息-最佳东方

工作职责

1. Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction

确保接听和转达所有与部门相关的信息，以保持既定标准并取得客户的满意。

2. Receives, records, and distributes various reports

接收、记录并分发各种报告

3. Receives, records, and transmits guest requests accurately

准确接听、记录并传达客人的请求

Responsible for entering accurate room status into computer daily and investigate discrepancies

4. 负责每天将客房情况准确的输入电脑并调查各种异常情况

5. Maintains and update administrative data

保持和更新管理数据

6.Maintains working area and equipment in a proper state of cleanliness and repair

确保工作区域和设备得到良好的清洁和修缮

7.Report guest complaints to Executive Housekeeper or delegate immediately

及时向行政管家或其代理人汇报客人的投诉情况

8.Complies with hotel’s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards

遵守酒店的健康、安全和卫生政策，并遵守个人仪容和卫生标准

任职要求

Required Skills –

技能要求

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。

Proficient in the use of Microsoft Office and Front Office System

熟练使用微软办公软件和前台系统

Crowne Plaza Sanya City Center is one of the international brand by Intercontinental Hotels Group.The hotel in the city center,17 kilometersfrom Sanya Phoenix Airport.11kilometersfrom Sanya raiway station,7 minutes from staff dormitory for a walk. Adjacent to the bar and the shopping center, as well as other famous attractions.The 490 oversize guest rooms featuring floor and all offer commanding sea views and mountain views. 三亚中心皇冠假日酒店是由洲际酒店集团管理的一家高端国际酒店品牌。酒店位于交通便利的三亚市中心；距离三亚凤凰国际机场17公里，三亚火车站11公里，距离员工宿舍步行仅7分钟路程；周边环绕着活力四射的酒吧一条街，充满时尚气息的三亚国际购物中心，以及著名旅游景点。酒店490间超大客房及套房，房间面积55-145㎡，尊贵气派，可俯瞰壮观海景，秀美河景或葱郁山景。 At Crowne Plaza Sanya City Center,we offer excellent career development and growth opportunities for our colleagues who have the talent,dedication.We are now seeking for qualified and enthusiastic individuals to join Crowne Plaza Sanya City Center to help us to set the stage for "Romance & Intimacy" and truly achieve memorable guest experiences. 我们为具有天赋、专心致力于酒店行业、自我鞭策。提供绝佳的职业发展与成长机会。现在竭诚邀请您加入, 共同为客人创造集浪漫和宁静与一身的独特体验。 Visit the Web and kown more about the message or IHG Group more message：www.crowneplaza.cn or www.ihgjobs.cn 访问下列网址，立即了解更多关于加入我们团队的信息或洲际集团更多信息：www.crowneplaza.cn 或 www.ihgjobs.cn 我们的福利和生活设施 Our Benefits&Life Facilities ? 我们提供有竞争力的薪酬全勤奖、服务忠诚奖、年底奖金Upgrade your lifestyle with our unbeatable remuneration package and incentive? 我们严格按照国家法律法规要求为员工购买五险一金及公共假期Feel extremely secured in our fully implemented social insurances and leaves? 我们免费提供营养丰富的三餐及夜宵Balance yourself with our nutritious delights? 我们免费提供舒适、安全的住宿环境We accommodate your stay with safe and comfort? 我们免费提供干净、卫生的床上用品Smell the freshness from our bedding linens that we offered?我们免费提供靓丽清新的工作服装Wow yourself in the mirror with our stylish uniform on? 我们宿舍提供免费无线网络覆盖Be connected with family and friends by our complimentary WIFI in dormitory 酒店地址：三亚市榆亚路３号（三亚市委旁或酒吧一条街对面）咨询电话：0898-38818888转8201/18208960397邮箱：hr@sanyacp.com面试时间：周一至周五09:00-17:00，面试携带一张一寸照片和身份证原件/复印件交通：可搭乘2路、3路、4路、7路、8路、12路、15路、17路、18路公交车到达三亚市委站或潮见桥站下车，到人力资源部面试。