培训副经理/经理 Asst.Training Manager/Training Manager
5千-7千
停止招聘
发布于 2021-04-02
培训副经理/经理 Asst.Training Manager/Training Manager
5千-7千
海口 | 5年以上 | 本科 | 招1人
停止招聘
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Position Summary职位概述

Coordinate and manage the implementation of hotel training in line with DoubleTree and Hotel Policy and Procedure. Develop and maintain training resources and implement systems that promote growth and development and ensure we deliver the promise to all stake holders. Assist the Director of HR in creating an effective and efficient operation of Training Department.

 根据希尔顿酒店政策和执行程序协调、组织完成酒店培训任务,发展及保存培训资源,完善体系以促进发展及保证向股东提供承诺。协助人力资源总监保证培训部有效运作。

 

1.Update training notice board with all information on “what is happening in and outside hotel” and training information.

更新培训告示栏上所有关于酒店内部及外部的新消息和培训信息。

2.Organize reward and certification programs.

组织奖励及证书计划。

3.Keep records of each individual TM on every training he/she attended of the hotel.

保存每位员工的参加培训记录。         

4.Organize in coordination with Director of HR and Department Heads’ approved cross-training .

组织协调人力资源总监和部门经理批准的交叉培训。         

5.Coordinate departmental cross-training.

协调部门间交叉培训。

6.Facilitate total quality management.

实行全面质量管理。

7.Manage training and development.

管理培训和发展。

8.Develop strategies which address hotel guidelines and Human Resources policies on training and development.

发展关于确定酒店宗旨和人力资源关于培训和发展的政策的战略。

9.Develop plans to conduct needs analyses and in-house training on a regular basis.

定期进行培训需求分析和酒店内培训。

10.Design and maintain hotel training records or legislative on a regular basis.

定期制订并保存酒店培训记录。

11.Develop tools and systems to ensure training and development programs meet the hotel’s objectives.

制订工具和体系保证培训和发展计划达到酒店目标。

12.Ensure that training and development are integrated into business plans and budgets, and

targeted goals are identified and monitored.

保证培训和发展与经营计划、预算相结合,明确并监督计划目标。

13.Take part in the preparation and planning of Training Department goals and objectives.

参与准备和计划部门目标。

14.Monitor the implementation of quality management systems.

监督实施质量管理体系。

15.Assist with the management of department cost control.

协助管理部门成本控制。

16.Prepare and manage Training Department budgets.

准备和管理部门预算。

17.Monitor, analyze and report variations from the budget.

监督、分析和报告预算的变动。

18.Coordinate work operations within the department.

协调部门内部工作。

19.Develop performance standards for operations in the Training Department.

建立部门内部工作表现标准。

20.Assess work operations and prepare plans to implement change when required.

评估工作表现,在必要时制订调整计划。

21.Facilitate multiskilling.

促进多技能培训。

22.Manage TMs training and development using the Hilton and DoubleTree Human Resources Management System.

运用希尔顿及逸林品牌人力资源管理体系管理员工培训及发展。

23.Manage the planning and delivery of orientation programs.

计划及实施入职培训计划。

24.Implement TMs performance appraisals.

执行员工工作表现评估。

25.Provide ongoing advice and support to team members under your supervision.

为下属员工提供建议和支持。

26.Implement appropriate management practices that provide team members motivation and communication.

实施适当管理方法以激励员工并促进沟通。

27.Set team goals in consultation with team members according to hotel/department goal, policies and practices.

根据酒店/部门目标、政策和实际情况与团队成员共同设立团队目标。

28.Maintain personal presentation to hotel and Hilton& DoubleTree standards.

根据酒店及希尔顿集团标准保持个人形象。

29.Ensure all reporting and servicing deadlines are met in a timely basis.

保证按时完成所有报告和服务。

30.Manage the completion of monthly and ongoing training reports.

管理完成每月及正在进行的培训报告。

31.Provide information as required regarding training records and attendance.

需要提供培训记录及出勤情况的相关信息。

32.Assist all departmental trainers if necessary with their training.   

必要时协助所有部门训导师的培训。

33.Deal effectively with guests and workplace colleagues from a variety of cultures.

与不同文化背景的客人和同事进行有效沟通。

34.Be aware of duty of care, and adhere to occupational health and safety legislation, policies and procedures.

执行健康及安全法规、政策及程序。

35.Adhere to the hotel’s security and emergency policies and procedures.

执行酒店安全及紧急情况政策及程序。

36.Be familiar with property safety, current first aid and fire emergency procedures.

熟悉酒店安全、急救及消防紧急情况程序。


Specific Job Knowledge, Skill and Ability 工作技能技巧要求:

 

1.Competent in use of Word, Excel and Power point.

熟练使用 Word, Excel和Power point。

2.Strong sense of responsibility and self motivation.

强烈责任感,具有自我激励能力。

3.Able to work with all levels of team members.

能和不同级别员工共同工作。

4.Excellent presentation and communication skills.

优秀的展示及沟能技巧。

5.Good skill of organization.

出色的组织技巧。

6.High proficiency in English.

英文熟练。

7.Excellent written and spoken translation skills.

优秀的书面及口语翻译技巧。

8.Training skills & Presentation skills.

培训技巧和演讲技巧。


其他要求
语言能力:英语-熟练 中国普通话-精通
计算机能力:精通
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海口市琼山大道2号(可在图书馆乘坐27、52、54路公交车至终点站下车)
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  • 酒店业--国际高端酒店/5星级
    行业
  • 500-999人
    规模
  • 国有企业
    企业性质
Situated on the shores of the scenic Eastern Coast in Haikou, this seaside resort is easily accessible yet tucked away from the city. With a wide range of dining options, expansive meeting facilities and accommodation featuring contemporary amenities, Hilton Haikou Meilan offers every traveller a memorable stay like no others.Hilton Haikou Meilan features 32 indoor meeting venues, including one Grand Ballroom covering about  1600 sqm with 8.35-meter-high ceilings, one multi-function room, one auditorium, and 29 meeting rooms. Besides, there is one outdoor multi-functional lawn, about 700 square meters, as well as cutting-edge conference facilities, we will help plan a successful event down to every last details.海口鲁能希尔顿酒店坐落于风光旖旎的海口市东海岸,远离城市喧嚣且交通便捷。酒店提供丰富多样的餐饮选择,拥有完善而现代化的会议与住宿设施,为旅行者营造无与伦比的住宿体验。海口鲁能希尔顿酒店拥有32个室内会议场地,酒店另有约700平方米的户外多功能草坪。其中包括1间约1600平方米大宴会厅,高8.35米,可供1400人的会议及宴会使用;另配备1个多功能厅、1个演讲厅和29个大小不一的会议室,配备先进的会议设施;从企业活动到社交聚会,让您的会议或活动圆满成功。 Benefits for Team Member 员工福利1. Duty Meals免费用餐Duty meals per working day will be provided to all team members.所有团队成员可在员工餐厅免费用餐。2. Team Member Dormitory免费员工宿舍Team Member dormitory will be provided to team members with air condition, bed linens and WIFI.酒店为团队成员提供舒适的团队成员宿舍,每个房间配备空调、床上用品及WIFI。3. Social Benefits全面的社会保险Full social insurance, housing fund will be offered to all team members.养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金。4. Team Member Travel Program团队成员入住优惠价 It is our policy that team members can benefit from team member rate (J1D) when rooms are available.希尔顿成员可在全球姐妹酒店享有非常优惠的员工入住优惠价。5. Leave Benefits假期福利We provides our team members with several types of leave including public holiday, annual leave, paid medical leave, maternity leave, marriage leave, compassionate leave and etc.法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等。6. Team Member Training System团队成员培训In Hilton Worldwide, we provide online courses(in the Hilton Worldwide University), class training, cross training in sister hotels and internal transfer opportunities for all full-time team members.我们提供在职培训、课堂培训、全员免费希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。Weekly Recruitment Day每周公开招聘日:MON-FRI: 10:00 am;2:00 pm 周一至周五: 上午 10:00;下午 2:00
海口市琼山大道2号(可在图书馆乘坐27、52、54路公交车至终点站下车)
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