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Greets andregisters guests , providing prompt and courteous service .Check in / out ofguests . Resolves guest challenges throughout their stay in our hotel .upgrades guests as required . Promotes hotel services .
热情友好的问候客人，确保提供高效一致的服务。对入住期间的各种需求和问题予以快速解决，销售酒店各项产品确保利润最大化。
SpecificJob Knowledge, Skill and Ability工作技能技巧要求：
1. Considerableskill in the use of a calculator to perform moderately complex mathematicalcalculations without error .
能运用计算器材准确无误的进行各种数据运算。
2. Abilityto read, Listen and communicate effectively in English, both verbally and inwriting .
能用英语有效的倾听和进行沟通。
3. Abilityto access and accurately input information using a moderately complex computersystem .
熟练操作酒店电脑系统。
Required Qualifications必要的资历要求：
1. Abilityto effectively deal with internal and external customers , some of whom willrequire high levels of patience , tact and diplomacy to defuse anger , collectaccurate information and resolve conflicts .
擅长于处理宾客关系，能有效快速的应对处理各种问题。
2. Interpersonalskills to provide overall guest satisfaction.
以较强的人际交往能力提高客人满意度。
3. Abilityto work under pressure and deal with stressful situations during busy periods.
能在强压下胜任工作。
PreferredQualifications更高的资历要求：
1. 1 or 2 years of related working experienceprefered.
一至两年相关工作经验者优先。
语言能力：英语-良好 中国普通话-良好计算机能力：良好
位求职者投递了该职位，你的简历匹配度为
你的综合竞争力排名为第
名
海口市琼山大道2号(可在图书馆乘坐27、52、54路公交车至终点站下车） 
酒店业--国际高端酒店/5星级
500-999人
国有企业
Situated on the shores of the scenic Eastern Coast in Haikou, this seaside resort is easily accessible yet tucked away from the city. With a wide range of dining options, expansive meeting facilities and accommodation featuring contemporary amenities, Hilton Haikou Meilan offers every traveller a memorable stay like no others.Hilton Haikou Meilan features 32 indoor meeting venues, including one Grand Ballroom covering about 1600 sqm with 8.35-meter-high ceilings, one multi-function room, one auditorium, and 29 meeting rooms. Besides, there is one outdoor multi-functional lawn, about 700 square meters, as well as cutting-edge conference facilities, we will help plan a successful event down to every last details.海口鲁能希尔顿酒店坐落于风光旖旎的海口市东海岸，远离城市喧嚣且交通便捷。酒店提供丰富多样的餐饮选择，拥有完善而现代化的会议与住宿设施，为旅行者营造无与伦比的住宿体验。海口鲁能希尔顿酒店拥有32个室内会议场地，酒店另有约700平方米的户外多功能草坪。其中包括1间约1600平方米大宴会厅，高8.35米，可供1400人的会议及宴会使用；另配备1个多功能厅、1个演讲厅和29个大小不一的会议室，配备先进的会议设施；从企业活动到社交聚会，让您的会议或活动圆满成功。 Benefits for Team Member 员工福利1. Duty Meals免费用餐Duty meals per working day will be provided to all team members.所有团队成员可在员工餐厅免费用餐。2. Team Member Dormitory免费员工宿舍Team Member dormitory will be provided to team members with air condition, bed linens and WIFI.酒店为团队成员提供舒适的团队成员宿舍，每个房间配备空调、床上用品及WIFI。3. Social Benefits全面的社会保险Full social insurance, housing fund will be offered to all team members.养老保险、医疗保险、失业保险、工伤保险、生育保险、住房公积金。4. Team Member Travel Program团队成员入住优惠价 It is our policy that team members can benefit from team member rate (J1D) when rooms are available.希尔顿成员可在全球姐妹酒店享有非常优惠的员工入住优惠价。5. Leave Benefits假期福利We provides our team members with several types of leave including public holiday, annual leave, paid medical leave, maternity leave, marriage leave, compassionate leave and etc.法定节假日、年假、带薪病假、产假及陪产假、婚假、丧假等。6. Team Member Training System团队成员培训In Hilton Worldwide, we provide online courses(in the Hilton Worldwide University), class training, cross training in sister hotels and internal transfer opportunities for all full-time team members.我们提供在职培训、课堂培训、全员免费希尔顿大学课程、国内外姐妹酒店交叉培训机会以及集团内部调动机会。Weekly Recruitment Day每周公开招聘日：MON-FRI： 10:00 am；2:00 pm 周一至周五： 上午 10:00；下午 2:00
