§ Assists with the development and maintenance of a detailed Departmental Operations Manual that reflects Policies & Procedures, work processes and standards of performance within the Division. Ensures annual review to accurately reflect any changes.
帮助做部门政策 &程序的详细操作手册发展和维护, 确定年度检讨正确地反映任何的变化,区分操作表现的程序和标准。
§ Assists with the preparation of the annual Rooms Business Plan, ensuring Divisional Objectives fully address business objectives of the Hotel and needs of employees.
帮助做年度房间商务计划的准备,确定完全酒店计划上的商务目的和职员提出的需要。
§ Assists with the preparation and regular update of the Housekeeping Departmental Budget, in close cooperation with the Housekeeping Manager, ensuring targets are met and costs are effectively controlled.
帮助部门经理准备和更新正常的预算,确定目标被达到,而且费用有效地被控制。
§ Constantly monitors and ensures the proper handling and control of lost and found items.
常规地检测确保适当的处理和控制客人的遗留物品。
§ Ensures proper work assignments to the contract cleaners of windows, public and back of house areas.
监督外聘清洁公司清洁工人的适当工作任务,对契约房子区域的窗户、公区的卫生是否做到位。
§ Ensure proper work of the service contractors of pest control and plant rental, supervise the service quality, efficiency and profession.
监督虫害防治,植物租摆和晚间维护合同服务商的工作质量,工作效率和工作专业性。
§ Ensures after-sale service execute by cleaning equipment supplier periodically according to contract indicates, ensure the equipment have proper maintenance.
确保清洁设备供应商根据合同的售后服务条款对清洁设备进行定期的维护。
Room Management
房间管理
§ Assists in preparing and controlling weekly requisitions, usage of chemicals and supplies.
发放、检查及控制所有清洁用品和设备。
§ Prepares monthly activity reports.
准备每月所做事情总结报表。
§ Checks all VIP rooms prior to check in.
在重要客人入住前,检查所有重要客人的房间。
§ Conducts regular inspections of rooms and public areas, ensuring standards of cleanliness is maintained at all times.
引导房间和公众的区域一般检查,确定清洁的标准并总是维护。
§ Assists in conducting inventory of linen, chinaware, and glassware and reports to Assistant Housekeeping Manager/ Housekeeping Manager.
协助布草,陶瓷,玻璃器皿的盘点并向客房部副经理/经理汇报。
§ Coordinates and maintains machine maintenance reports and records.
协助机器维修及机器维修记录。
§ Reports to Housekeeping Manager/ Assistant Housekeeping Manager on the conditions of guest rooms and hotel area to ensure appropriate and consistent maintenance.
向客房经理/副经理报告客房和酒店区域的情况,确定适当和一致的维护。
§ Works closely with Food & Beverage to ensure that the Mini Bar system is properly maintained and all employees follow closely with the Policies & Procedures of updating consumption and replenishment.
确保迷你酒吧系统适当地被维护,且所有的职员密切地跟进迷你酒吧的消费、再补足和政策 & 程序更新。
§ Works closely with Food & Beverage to ensure all amenities are appropriately placed and removed/ replenished.
密切地跟进食物 & 饮料适当地被放置、移动及再补足。
§ Use and manager hotel keys according to hotel policy and Housekeeping principle.
根据酒店的政策和客房部的规定使用和管理钥匙。
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株洲凯悦酒店HYATT REGENCY ZHUZHOU 凯悦酒店,位于湘水湾项目之南,坐拥3公里湘江江岸线,区域为湘江风光带(滨江南路延伸带)建设位置,景观、人文资源丰沃,计划建成游艇码头、杜甫文化广场等系列重要景观节点和标志性建筑,打造成湘江风光带的风光走廊及形象窗口。酒店定位为五星级度假酒店,总建筑面积4.6万余平米,建筑高度88.6米,共计21层。包括238间豪华客房和套房,集国际化的专业服务、中西精致餐饮、恒温泳池、健身中心、儿童乐园及现代氛围于一体,旨在为高端客户,提供兼顾身心的款待之道。推窗远眺,环顾湘江奔腾江面,城市万丈红尘与霓虹自然尽收眼底。宾客接待、商务会议、宴席下榻等,在滨江之畔,为湖湘名流提供妥帖的荣光礼遇。 Hyatt Regency Zhuzhou is advantageously located in the central area of Changsha-Zhuzhou-Xiangtan city group, and only 7km away from Zhuzhou West Station. Overlook the Xiangjiang River in the south, Shennong City and golf course in the north of the hotel, and enjoy the fantastic natural view. The hotel offers 238 rooms and suites with a modern design and natural light. Moreover, 2400㎡ of meeting and event space including a 750㎡ pillarless Regency ballroom and 7 function rooms can perfectly cater for kinds of meetings and events along with our professional and dedicated events team. Additionally, the hotel also provides Xiangyue restaurant and the Lounge in different styles ensuring a variety of dining options.