招聘Senior Events Manager 高级会务经理_成都环球中心天堂洲际大饭店招聘信息-最佳东方

Duties and Responsibilities

FINANCIAL RETURNS

· Develop deep understanding andknowledge of key sectors targeted by hotel, and gain sectorial/accountexpertise when necessary to maximise guest satisfaction

· Prepare Weekly Events Forecastand seize upselling opportunities

· Ensure the timely follow-up andpursuit of strategic relationships with customers and stakeholders in order todrive the highest levels of conversion

· Supervise the timely deliveryof Master Invoice to customers and facilitate payment

· Work closely with theReservations, Sales & Marketing, and F&B departments to ensure theaccounts from the events are consolidated

PEOPLE

· Team up with counterpart MICEFulfillment staff to deliver sector/customer specific services when needed

· Communicate to his/her superiorany issues encountered and other relevant information

· Attend and participate in andwhere appropriate, organise training sessions, daily briefings and othermeetings as required

· Where applicable, supervise,manage and train Events Executives and Events Coordinators in carrying outtheir responsibilities

· Where applicable, act asescalation point for clients and members of the MICE Fulfillment Team whenissues are not solved at a proper level

GUEST EXPERIENCE

· In the pre-event planningprocess, consult with the meeting planners to identify optimal meeting roomconfiguration, recommendation on meeting/break flow, menu planning, food &beverage coordination, table arrangements, decoration options, etc. to improvemeeting efficiency and productivity

· Meet with each meeting plannerdaily to debrief on daily events, review consumption, bill and any exceptionsto contracted billing and review estimates of final billing

· Plan and conduct pre-event meetingswith clients and catering staff to identify ways to enhance the guestexperience

· Assigned upon situation as thepoint-of-contact to give immediate assistance in order that customer’s needsare met quickly and their event runs smoothly

· Supervise the organisation ofpost-event calls and collection of Feedback Survey and follow up with customersto obtain event feedback and identify further business opportunities

RESPONSIBLE BUSINESS

· Develop awareness andreputation of the hotel and the brand in the local community

· Coordinate safety and securityinitiatives to ensure meetings flow smoothly with minimal interruptions orproblems. Coach and advise clients on meeting options and alternatives thatpotentially reduce waste, save energy and have a minimal impact to theenvironment

QUALIFICATIONS AND REQUIREMENTS

Degree or Diploma, and at least 3 years of relevant experience inmeeting planning in Hospitality or a related service industry. Type and levelof experience required may vary slightly based on size and complexity ofoperation.

Expected to possess the following skills:

· Good communication andnegotiation skills

· Ability to take initiative,meet deadlines and commitments, and complete tasks and projects as required

· Strong organisational skillsrequired to maintain electronic and paper filing systems

· Maintain a high level ofknowledge pertaining to policy and procedure and communicates knowledgeeffectively to all personnel when applicable.

· Demonstrates clear andeffective verbal and written skills for the purpose of obtaining and conveyinginformation to clients, technicians, management and team members as well asproducing reports

· Excellent PC skills (includingMS Office)

成都环球中心天堂洲际大饭店坐落于全球最大单体建筑——新世纪环球中心之中，酒店将天堂岛海洋乐园揽入怀中，新世纪购物中心近在咫尺，地中海沿岸依山傍海层次错落的独特景观，使异域风情油然而生。浓郁欧式风情的酒店客房和套房雍逸气派，每间客房均可依窗观海，欣赏迷人海景，以低调的奢华和卓越的智慧为您倾力打造美轮美奂的入住体验。我们酒店正在寻找自信负责、形象专业的员工加入我们的团队。我们为员工提供成功所需的一切。包括与工作量相匹配的丰厚有竞争力的薪水，实现最佳工作绩效的各项福利（全套制服、可观的住房折扣和业内最好的培训）。我们的宗旨是欢迎拥有不同背景的人加入我们的团队，并把建立一支包容性团队作为追求，我们认同人与人之间的独特性，鼓励同事全身心投入工作。IHG 酒店与度假村为申请人和员工提供平等的就业机会，无关乎种族、肤色、宗教、性别、性取向、性别认同、国籍、受保护的退伍军人身份或残疾。我们提倡彼此信任、支持和认可的文化，无论您是来自何种背景，拥有哪些经历，我们都能认可您的观点。 IHG 为每名团队成员提供适宜的发展空间，支持在协作的环境中成长并发挥自身的价值。我们知道，要提高工作效率，就要提高幸福感（无论是在工作中还是在工作之外），通过我们的 myWellbeing 框架，我们致力于提升您在健康、生活方式和工作场所中的幸福感。加入我们，成为不断壮大的全球大家族的一员。如果这一切听上去正合你意，请来参加我们的每周公开招聘会，期待与您一起“同洲，共无际”！时间：每周一至周五9:30 - 17:00地址：环球中心天堂洲际大饭店人力资源部（环球中心N3旁边2号通道蓝色道路直行50米，左边第二个蓝色大门二楼，上楼后直走到底左转玻璃门，即到环球洲际人力资源部）。交通：地铁或公交118,84,115,504,85,171B,102,501, 地铁锦城广场站请携：简历、身份证原件及复印件、学历资格证明及照片电话：（028）62758899 电邮：zora.bai@sunachotels.com.cn