• 带薪年假
• 岗位晋升
• 管理规范
• 五险一金
• 员工生日礼物
• 年底双薪
• 包吃包住
• 人性化管理
• 月休8天
• 技能培训

职位描述 Job description
1.提供房间清洁服务和开夜床服务，确保按照酒店的标准和要求完成服务。
Provide room cleaning service and turn down service to assigned guest rooms to ensure service is completed according to hotel standard and guest requirement.
2.整理家具，补充房间日用品，确保房间清洁和物品摆放达到酒店标准。
Set up furniture and replenish room amenities to ensure room set up is met with hotel standard.
3.检查退房，报告和补充迷你吧物品，确保按照酒店的标准进行操作。
Check checked-out rooms, report & replenish mini bar items and quantity to ensure Policy & Procedure are followed.
4.向楼层主管/秘书报告所有机械故障，确保客房内和工作区域所有设备正常运作。
Report to Floor Supervisor/Administrator of any mechanical problems to ensure all machine lighting, pumping, fixture and furniture are kept in good condition within guest rooms and working area.
5.迅速礼貌地递送客人需要的物品，确保为客人提供标准服务，例如：洗衣服务，擦鞋服务，借用物品等。
Handle and deliver guests requests promptly with courtesy to ensure quality service is provided to guest, such as : Laundry service, shoe shine service, loan item etc.
6.所有客人失物应立即交至客房部办公室。
Reports of lost and found items to HSKP office immediately.
7.在紧急情况如火灾、停电和炸弹恐吓时随时准备执行分派的任务。
Is prepared to implement assigned tasks during emergencies such as fires, power cuts and bomb threats.
8.报告楼层内任何特殊事件，确保客人和酒店员工的安全。
Report any irregular matter on floor to ensure safety and security are provided to guest, employee and hotel.
9.确保所有清洁设备，工作间，工作车的干净整洁并保证卫生达到标准。
Responsible to keep all equipment, machinery, working station, working trolley clean and tidy to ensure hygiene standard is maintained.

任职要求 Qualifications
1.有相关工作经验者优先考虑，但不强硬要求。
Same relevant experience is preferred but not required.
2.良好的沟通技巧，普通话流利。
Possess good common sense and communication skills,speak fluent Mandarin.

作为湖南地区备受认可的国际高端品牌酒店，长沙威斯汀酒店拥有 408 间客房与套房。酒店配备一个国际会议中心，其中包括一个  1,700  平方米中空无柱式大宴会厅及   13  间多功能会议厅和  1 间豪华贵宾接待厅。整个会议空间可灵活容纳3,000 位宾客的会议或庆典活动。长沙威斯汀酒店致力于通过周到细致的服务和焕活会议理念，助力您的大型婚宴或会议庆典活动顺利举行，是您实现高效工作(Work Well) 的优质场所。 As a highly regarded international Premium Tier hotel in Hunan Province, The Westin Changsha offers 408 rooms and suites. The hotel features an International Conference Centre with a 1,700 sqm pillarless Grand Ballroom, 13 multifunctional meeting rooms, and 1 luxury VIP room.The entire venue can flexibly accommodate up to 3,000 guests for meetings or celebrations. Through  thoughtful, meticulous service and a renewing meeting philosophy, The Westin Changsha is dedicated to supporting the smooth execution of your grandwedding or event, serving as a high-quality venue for productive gatherings (Work Well).我们的福利待遇1.极具竞争力的工资，五种社会保险和住房公积金。2.年终薪资调整及基于个人表现及酒店营收的丰厚的年终奖。3.丰富多彩的员工活动，多种语言及技巧培训，凯宾斯基全球发展及提升机会。4.每周休息两天，免费工作餐及对非长沙市户口的免费住宿。Our benefit1.Amarket competitive salary,5 social insurances and housing fund.2.year-end salary adjustment and generous bonus according to individual and hotel performance.3.Variety of associate activities,multiple language and skill training, global cross exposure and promotion opportunity Kempinski.4.Two days off  in a week, daily working meals and free accommodation for non-citizen associate. 如面试请携带一寸照片一张，简历一份（附照片），身份证原件及复印件。面试时间：每周二、四 14:00-17:00交通路线：乘坐公交车至雨花亭北站，或乘坐地铁至砂子塘地铁站面试地址：长沙市雨花区韶山中路419号北塔6楼632人力资源部办公室