• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 人性化管理
• 员工生日礼物
• 领导好
• 包吃包住

•	Prepares for service by ensuring:
•	确保部门的以下各项工作就绪为客人提供服务：
o	Outlet equipment is clean
o	设备干净
o	Equipment is sorted and stored
o	设备分类且存放好
o	Glassware is polished 
o	玻璃器皿擦亮
o	Requirements for special occasions are ready
o	特别活动的要求准备就绪
o	Music is on
o	放音乐
o	Lighting is on
o	开灯
o	Outlet is ready for service and guest comfort
o	酒吧准备就绪为客人提供舒适的服务。

•	Carries out effective service by ensuring:
•	高效的提供服务：
o	Guests are greeted and seated
o	迎宾并安排客人就坐
o	Daily beverage specials are explained and up-sold
o	说明并推销每日特价饮料
o	Food orders are processed accurately
o	准确的下餐饮订单
o	Trays and tray jacks are effectively used
o	有效的利用托盘和托盘架 
o	Food and beverage orders are taken quickly
o	快速的为客人写餐饮订单
o	Payment methods are handled accurately 
o	准确的处理付款方法
o	Working areas are cleaned and re-set quickly
o	快速的清洁工作区和重新布置
o	Bar is clean
o	清洁的酒吧
o	Used ashtrays are regularly cleaned
o	定时清理用过的烟灰缸
o	Guests are conversed with in relation to the food and beverage products
o	与客人谈论有关的餐饮产品

•	Carries out effective beverage service by ensuring:
•	通过确保以下内容高效的提供饮品服务：
o	Beverages are up-sold and regularly replenished, abiding by responsible alcohol service regulations
o	遵守酒精饮料服务归定，推销饮料并定时为客人续酒。
o	Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
o	与客人谈论葡萄酒，建意葡萄酒的品种和风格，写单和为客人送酒
o	Promoting and selling cocktails to guests
o	向客人推销鸡尾酒
o	Making and presenting cocktails
o	调配和装饰鸡尾酒
o	Coffee and tea is served hot and in accordance with standard
o	按规范提供热的咖啡和茶

•	Patron care standards are adhered to by ensuring:
•	通过确保以下方面遵守宾客服务规范：
o	Guests are advised on alcoholic beverages
o	给予客人有关酒精饮料的建议。
o	The strengths of alcohol is advised and guests are advised as to their effect
o	告知客人酒精强度，并告诉客人对他们的影响。
o	Compliance with legal provisions of local liquor codes
o	遵守法律规定和地方酒精饮品条例。
o	Level of intoxication of guests is assessed and appropriate action taken
o	评定客人的醉酒程度并采取必要的措施。
o	Advise guest on the hotel’s policy of smoking
o	通知客人酒店的吸烟规定。
o	Monitor factors which interfere with the total experience of the guest
o	监测影响客人总体体验的各方面工作。
•	Cellar operations are carried our including:
•	酒窖管理包括：
o	Correct use of refrigeration system
o	正确的使用冰箱系统
o	Effective operation of the post-mix syrups bulk dispense system
o	有效的使用后混合桶装糖浆分装设备
o	Operating the beer reticulation system
o	使用啤酒过滤裝置
o	Adhering to stock control procedures
o	遵循存货管理程序
•	Take appropriate action to resolve guest complaints
•	正确处理客人的投诉。
•	Performs related duties and special projects as assigned
•	承担相关的职责和安排的特别项目。

悦榕酒店管理集团励志打造全球知名品牌，通过激发客人的非凡体验，向我们的员工灌输自豪感和诚信，以及改善我们经营所处的自然环境和人文环境，从而为股东实现充满吸引力的投资回报。丽江悦榕庄是悦榕集团旗下悦榕庄品牌在中国的第二家酒店，坐落于玉龙雪山脚下，毗邻束河古镇。酒店设计承袭古城之韵，巧妙融合当地纳西建材及风格，以“湖对亭，亭眺山，园中院“格局，构建东方美学。园林庭院错落分布，幽竹掩映，为钟情纳西民俗的旅人，提供文化探索之旅。酒店拥有123间客房及别墅，3间别具风格的餐厅和酒吧，并设有品牌标志性的悦榕阁和悦榕水疗，在此，客户即可静享养修之旅，亦可探索传统的纳西文化。人才是悦榕集团最宝贵的财富，我们将为您提供绝佳的学习和发展计划，助力您的职业成长。我们也很重视“可持续发展”，让您在工作的同时也有机会参与保护环境、关爱社会的很多有意义的项目。